UBB.threads PHP Forum Software Community Forums Resources and Customizing How Do I? Request for login information - no email received

Hello,

Not sure if I post this in the correct thread...

When our users want to request their login information, they do get the message that an email has been sent, but never receive the email.

I have tried it myself and neither did I receive the email.
Can anyone help me with this please?

Thank you,
Lynn