For whatever reason, our Goddess of all things technical wants control all the way down to the root. She saw mindraven was "managed" and that was a "No thank you."
Me, I don't care, I just want software that works and a hosting contract where we get what we pay for. In my mind, that means some relationship between the amount of RAM we have and how much processor power we can reliably count on.
Right now I am playing roast tech with the godaddy bunch. The first line techs at godaddy really try to help, it is the second level that wants to pee on my leg and call it sweat. It's as if they work for two different companies.
They started talking to me about "Design" factors and how they have a department to manage their servers and I shot back, "Oh, then your people would understand Erlang and Poison probability tables and how to use them."
crickets.
Larry