The "owner" doesn't really check the forums that often; a "professional" as in the owner of the product will do your upgrade and deal with your data yes.

Keep in mind that a lot of those 3rd party developers have been around longer than the current owner of the product; so don't count them out...

I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
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