lets deal with one issue for now.
If it is okay with the member.
goto member management and use the log in as feature.
See if you have problems using his login.
If you don't possibly his login is incorrect or he has a corrupted cookie.
He can request a forgotten password.
the link is just below where he would put his password.
Other than that he could manually delete his cookie in his browser settings.
Now for name change.
In the logs who is the person that changed the name?
You or who?
