Our company has used UBB for years. Now we are unable to upgrade even though we have a life-time license. It seems there was a change in ownership with UBB and confusion at your end. We can no longer access the links to upgrade UBB.

We paid for the lifetime license but get no response regarding upgrading. Please read the history of upgrading below.

===========================
Version 7.1 Install - Nov 2006
===========================
License Number: xxxxxxxxxxxxxxxxxx
License Password: xxxxxxxxxxxxx

UBB Transaction Number: 20061108115231W4
We have successfully received your installation information.
Please note that it may take us up to 5 business days to complete your installation.

You may see the status of your installation and/or correspond with your
assigned installer at this location:
https://www.infopop.com/q/installs.php?iid=331&t=threads&l=UBBT-2002071810-CHASE-6L:001



=============================
Version 6.2.2 Install
=============================
Hello:

Per your request, we are sending you your license number and password for UBB.threads Standard.

License Number: xxxxxxxxxxx

Llicense Password: xxxxxxxxxxxxx

Infopop Member Area:
http://www.infopop.com/members/members.php

Sincerely,

Infopop Corporation


==========================================
Thank you for converting your leased Ultimate Bulletin Board license to a non expiring license. You paid a total of 109 US dollars for this conversion. Please note that your old lease license number (old lease number: xxxxxxxxxxxxxx) is no longer valid, but a new license number and password have been issued to you, effective today.

All credit card charges for the UBB will appear on your credit card statement under Infopop Corporation. Your NEW license number and password are listed below. Use this information to download the latest version of the UBB from our Members Area at http://www.ultimatebb.com/ubbmembers/ubbmembers.shtml

NEW License Number: xxxxxxxxxxxxxx

NEW License Password: xxxxxxxxxxxx

Type of License: 1 Non expiring UBB License

Support: http://www.infopop.com/cgi-bin/support/support_request.cgi?type=UBB
This link goes to: http://www.hoop.la/


You also have access to the UBB Members Area for one year as part of this license. You can access the UBB Members Area at: http://www.ultimatebb.com/ubbmembers/ubbmembers.shtml

Remember that you must abide by the UBB License Agreement. This agreement is available online at http://www.ultimatebb.com/home/licenseagree.html . If you break any terms of the license agreement, this license is immediately void.

REMEMBER: your old lease number and password are no longer valid. Use the new license number and password listed above to access the Members Area!


================================================
Thank you for purchasing an Ultimate Bulletin Board License (UBB).
All credit card charges for the UBB will appear on your credit card
statement under Madrona Park, Inc. Your license number and password
are listed below. Use this information to download the latest version
of the UBB from our Members Area at http://www.ultimatebb.com/ubbmembers/ubbmembers.html

License Number: xxxxxxxxx

License Password: xxxxxxxxxx

Type of License: Owned License



Remember that you must abide by the UBB License Agreement.
This agreement is available online at http://www.ultimatebb.com/home/licenseagree.html .
If you break any terms of the license agreement, this license is immediately void.
=================================================================

Please advise how we can get up graded and provide current links that work for us.

Thank you