UBB.threads PHP Forum Software Community Forums UBB.threads Installation and Upgrade Support Update to 7.6; mb_convert_case fatal error

I am curious;
How long did it take for your webhost to enable it for you?
Do you ask them, or did you just run through your server's "cPanel" and enable it yourself?

I'm asking, because im trying to judge if the process was straight forward, or involved a bit more technical-knowhow.

Thanks