this sounds like it may be a hiccup on your webhosts mail server end.
when did this all happen? who else got multiple redundant mails. were the mails all dated the same? did the user once have no birthday set, then once they set their bd, a flood of mails got sent? could they have been backlogged (clogged up) with many others on your mail server, that just recently got reset and released (sent)?
what does your ubbt admin log say? each mail that ubbt sends out is logged there. if only one entry is listed, then ubbt only sent one mail to your webhost's mail server for delivery.
Last edited by isaac; 12/21/2025 7:10 PM.