Whoa folks, this customer is not trying to update their UBB, they are just wanting to update their contact information with Infopop (ie, changed their email address, UBB site location, etc.) which by the way doesn't cost anything to do as Jacob pointed out to the customer.
Unfortunately I'm just as confused as this customer because I don't see where you do that anymore. It used to be in the entry area of the Members Area, but no more. I tried my expired members area login myself and no where does it allow me to change my email address or other contact information.
Doug
Moderator: Community Management
Captain Kirk: "Once again we've saved civilization as we know it."
Dr. McCoy: "And the good news is they're not going to prosecute."
