Prepurchased support depends upon the license that you bought. As I don't know which you have I can't quite answer that. The link I gave is where to ask that, they will be able to take a look for you. <img src="https://www.ubbcentral.com/boards/images/graemlins/smile.gif" alt="" />

Rebuilding the meta data will not fix this individual file. Look at his (her?) user number, that gives you the file number to look at in the Mmebers directory. Open it in notepad. Compare that to one that works properly. Usually the problem with the file is really obvious when compared to a good one.

This thread for sale. Click here! [Linked Image from navaho.infopop.cc]