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#109127 04/22/2005 4:09 PM
Joined: Oct 2004
Posts: 3
R
stranger
stranger
R Offline
Joined: Oct 2004
Posts: 3
posted April 22, 2005 12:08 PM
Hi All,

I've got a client using the UBB v5.47. It resides on a Windows 2000 server (on a private intranet). The web site in IIS was changed from name1 to name2. From what I'm told, nothing else changed. Now, they are unable to view their posts and attachments. The scripts do not indicate they failed, they just don't see the posts.

They attempted to change some settings using the control panel in UBB, but they do not see any environment variable changes afterwards. What do I need to tell them to do in order to have the UBB work with the new web site name?

Thanks for any help you can give.

Best Regards,

Joined: Jul 2006
Posts: 2,143
Pooh-Bah
Pooh-Bah
Joined: Jul 2006
Posts: 2,143
ask them to open vars_config.cgi and check all of the data inside it. Then, if you're using the accelerater look in your NONCGI for vars.config.php and make sure that's correct too.

Once those two files are correct you can log into the control panel and reset/double check everything else.

Of course permisison need to be correct as well.


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Joined: Oct 2004
Posts: 3
R
stranger
stranger
R Offline
Joined: Oct 2004
Posts: 3
Thanks for the reply, but there is no vars_config.cgi in the cgi (or any other) directory.

I see cpanel.cgi and cpanel2, 3 & 4 .cgi. I also see forumdisplay.cgi (and of course, others). I also see a varible_files directory with a forums.cgi in it.

Any other ideas?

Thanks.

Joined: Jul 2006
Posts: 2,143
Pooh-Bah
Pooh-Bah
Joined: Jul 2006
Posts: 2,143
You'll want to look at UltBB.setup instead.

There also sounds like there's some file permission issues floating around. Make sure that UltBB.setup, styles.file, forums.cgi, mods.file, and the entire NonCGI directory tree have everything short of Full Control by the IUSR_ account on the machine.

Do note that official support for the 5-series ended last month. Please upgrade ASAP.


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