UBB.threads PHP Forum Software Community Forums UBB.classic [Archived] UBB.classic Bugs AOL members keep getting banned [NOT OUR BUG]

Not sure if this is bug or not. I've checked eveything on my end and found nothing wrong so far.

Every now any then I get bombarded with e-mails from our AOL members stating their IP address has been banned. I haven't even banned anyone prior to this happening. Sometimes they report the same IP address and sometimes the IP addresses are all different. What gives?!?! <img src="https://www.ubbcentral.com/boards/images/graemlins/confused.gif" alt="" />

Thanks in advance...

Riva Crew
http://www.rivayamaha.com

[This message was edited by Charles Capps on December 10, 2002 at 02:18 PM.]

The only way that an AOL user would be banned is if someone added a block of AOL's IP addresses to your IP Ban list in your control panel. Make sure you don't have any of their IP blocks listed.

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"I see dumb people....they're everywhere. They walk around like everyone else. They don't even know they're dumb"
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Even one blocked AOL IP could cause this problem... AOL uses very, very aggressive caching proxies, so one banned IP would propogate the cached banned message to other proxies.

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Charles Capps
UBB.classic™ Developer
Having problems? Open up a support ticket!

Any suggestions (other than using the e-mail list) for banning AOL IP addresses? TIA

Riva Crew
http://www.rivayamaha.com

You might want to try membership moderation - that way you can screen users by their IP addresses on the way in.

--
Charles Capps
UBB.classic™ Developer
Having problems? Open up a support ticket!