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[NOTABUG] Users are unable to open Private Message Page #113839 09/18/2004 1:52 PM
Joined: Jun 2006
Posts: 46
Jamin Offline OP
newbie
OP Offline
newbie
Joined: Jun 2006
Posts: 46
Some users on my site have notified me that they cannot open thier Private Message Page. They are still getting notifications that they have a private message but are unable to get in. We are using UBB.classic™ 6.7.2.


"Those who would give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety."
Re: [NOTABUG] Users are unable to open Private Message Page #113840 09/18/2004 11:57 PM
Joined: Dec 2003
Posts: 228
Pilgrim Offline
enthusiast
Offline
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Joined: Dec 2003
Posts: 228
Are they getting an error message of any kind?


Artificial Intelligence is no match for natural stupidity!
Re: [NOTABUG] Users are unable to open Private Message Page #113841 09/19/2004 9:10 PM
Joined: Jun 2006
Posts: 46
Jamin Offline OP
newbie
OP Offline
newbie
Joined: Jun 2006
Posts: 46
The users are not getting an error message. When they click "my profile" they do not see thier pm even though they have gotten email that they have a pm and other users have told them they have sent them pm. They are see the following but not PM

choices are.. on the left of the rectangular box:
edit profile
edit preferences
edit topic notifications
vew my recent posts

choices on the right of the rectangular box:
update new post indicators
delete all cookies..
review user agreement


"Those who would give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety."
Re: [NOTABUG] Users are unable to open Private Message Page #113842 09/19/2004 10:15 PM
Joined: Jun 2006
Posts: 346
Ron M Offline
enthusiast
Offline
enthusiast
Joined: Jun 2006
Posts: 346
Below it you should see Incoming and Outgoing PM's. If there is an error below them, then please paste that for us, and we can advise how to fix. Another option would be to fill out a support ticket

Re: [NOTABUG] Users are unable to open Private Message Page #113843 09/20/2004 7:19 PM
Joined: Jun 2006
Posts: 46
Jamin Offline OP
newbie
OP Offline
newbie
Joined: Jun 2006
Posts: 46
There is no error message. The users are not seeing anything under the menu I posted above. I will post a support ticket...


"Those who would give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety."

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