The users are not getting an error message. When they click "my profile" they do not see thier pm even though they have gotten email that they have a pm and other users have told them they have sent them pm. They are see the following but not PM
choices are.. on the left of the rectangular box:
edit topic notifications
vew my recent posts
choices on the right of the rectangular box:
update new post indicators
delete all cookies..
review user agreement