UBB.threads PHP Forum Software Community Forums General Suggestions and Feedback Additional text needed

We need more of an explanation when the "..not a valid host" error comes up. This seems to be the most common complaint.


Example

YES!!!
That should be a FAQ!!! <img src="https://www.ubbcentral.com/boards/images/graemlins/cool.gif" alt="" />

This request sounds familiar. <img src="https://www.ubbcentral.com/boards/images/graemlins/smile.gif" alt="" />

Suggested changes/additions:

The host you are trying to send the input from is not a valid host.

This is not necessarily an error. If you feel this is NOT an error then it could be something as simple as your browser not being set to accept cookies. If you feel this is a problem with our site/server then please contact us ( <= make this a link using the registered email id for support) and let us know what exactly went wrong so it can be fixed as soon as possible.

Otherwise, please use your back button to return to the previous page.

This can also be the result of having the referrer check enabled in your config settings. Thus resulting in a conflict with the visitors firewall software. If you suspect this or wish to rule out the possibility, try asking them to add your site to the acceptable sites section of their firewall software. And also allow viewing of recently visited sites. OR you can simply deactivate the referrer check in the config settings.