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Anonymous
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Anonymous
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Ultimate Bulletin BoardTM 6.2.0
Windows 2000 Installation

Hello,

I’m hoping someone can give me guidance here.

I have a UBB installation at the following URL that was working just fine for about three months. However, something happened in June w/ the servers that prevented messages from being posted.

http://www.awarenessofgod.org/data/ultimatebb.cgi

This was brought to the attention of the hosting company (VERIO), and they determined it to be a permissions issue of some type. (I never really received details on this, but they did have to elevate it to their advanced support division for resolution)

At any rate – I am now able to post messages and they are being written to the files, however, the following problems still exists.

a) New topics do not show up when I select “Show All Topics”.
b) The “last post” date on the home page is not being updated when new posts are added.

Again, I’d be tremendously grateful for any insight into this problem.

Thanks!

David Smania
Developer for AwarenessofGod.org
http://www.awarenessofgod.com

Anonymous
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Anonymous
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This would still be a permissions issue - we can diagnose the exact problems if you open up a support ticket. Hopefully it will be easy for your host to fix up.

--
Charles Capps
UBB.classic™ Developer
Having problems? Open up a support ticket!

Anonymous
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Anonymous
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I have posted this as a support issue as requested.

I'm hoping that someone can look at it soon, since my customer's currently attending a conference where this site will be featured.

Thanks again,

Dave Smania

Anonymous
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Anonymous
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Charles,

Here is the latest response from my hosting provider. I'll send this to support as well once I receive a response.

Thanks,

Dave

---------------------

Our techniciance have looked more deeply into the issue you reported with the UBB discussion forums, and have further details about the after-effects of the permissions problem in June.

1. Some permissions were at one time incorrect. These have since been fixed.
2. The index files for the script are corrupt.
3. The files are being updated. However, because the permissions were incorrect before, the information in the index is now out of order.
4. We cannot restore from tape backup because our backups do not go as far back as June.
5. In order to retain your data, and correct the indexes, the files need to be rebuilt by your software vendor.
6. The indexes are stored in separate text database files. Below are examples of just some of the database files that are corrupt. Others may be corrupt as well.

**************************************************
/webroot/data/ubb/Forum1/forum.threads
**************************************************
%forum_topics = (
'000015' => '2452442.1952',
'000007' => '2452375.2319',
'000016' => '2452565.1524',
'000008' => '2452379.0940',
'000009' => '2452379.1020',
'000026' => '2452565.0357',
'000027' => '2452565.0902',
'000028' => '2452565.0932',
'000029' => '2452565.1013',
'000010' => '2452380.0057',
'000002' => '2452369.1142',
'000011' => '2452386.2225',
'000003' => '2452565.1222',
'000012' => '2452407.2347',
'000004' => '2452372.0732',
'000013' => '2452416.2331',
'000005' => '2452376.0855',
'000006' => '2452376.2124',
'000014' => '2452424.0134'
);

1;
**************************************************
/webroot/data/ubb/Forum1/forum_thread_data_0000.cgi

This file seems to control how the program links forward and back through the postings.
**************************************************

$forum_thread_data{"1"}->{"0000"} = {
'02' => [q~A~, q~~, q~<Christopher>~, q~My struggle to see God in everything~,
q~6~, q~1~, q~04-04-2002~, q~12:21 AM~,
q~2452369.0021~, q~<Christopher>~, q~~, q~scottmac~,
q~04-04-2002~, q~11:42 AM~, q~2452369.1142~, q~Scott AOG~,
q~00000004~, q~1~, q~~, ],
'03' => [q~A~, q~~, q~<Barbara>~, q~Thank you~,
q~1~, q~2~, q~04-05-2002~, q~11:32 AM~,
q~2452370.1132~, q~<Barbara>~, q~~, q~<test>~,
q~10-17-2002~, q~12:22 PM~, q~2452565.1222~, q~<test>~,
q~~, q~1~, q~~, ],
'04' => [q~A~, q~~, q~Barbara~, q~The Rock~,
q~6~, q~1~, q~04-06-2002~, q~06:31 AM~,
q~2452371.0631~, q~Barbara~, q~00000007~, q~scottmac~,
q~04-07-2002~, q~07:32 AM~, q~2452372.0732~, q~Scott AOG~,
1;
**************************************************
/webroot/data/ubb/Forum1/000029.cgi

Each time a post is added to the forum, a file is created in the Forum1 directory. The file has the extension .cgi, and contains the database contents of the message. Below is an example of one of the tech's test message.
**************************************************
A&#0124;&#0124;&#0124;&#0124;2&#0124;&#0124;test&#0124;&#0124;testing forum&#0124;&#0124;&#0124;&#0124;1&#0124;&#0124;&#0124;&#0124;test&#0124;&#0124;00000024
Z&#0124;&#0124;000000&#0124;&#0124;test&#0124;&#0124;10-17-2002&#0124;&#0124;09:33 AM&#0124;&#0124;test@awarenessofgod.org&#0124;&#0124;testing forum&#0124;&#0124;208.55.254.110&#0124;&#0124;reg&#0124;&#0124;1&#0124;&#0124;test&#0124;&#0124;00000024&#0124;&#0124;yes
Z&#0124;&#0124;000001&#0124;&#0124;test&#0124;&#0124;10-17-2002&#0124;&#0124;10:08 AM&#0124;&#0124;test@awarenessofgod.org&#0124;&#0124;Test&#0124;&#0124;208.55.254.110&#0124;&#0124;reg&#0124;&#0124;5&#0124;&#0124;test&#0124;&#0124;00000024&#0124;&#0124;no
Z&#0124;&#0124;000002&#0124;&#0124;test&#0124;&#0124;10-17-2002&#0124;&#0124;10:13 AM&#0124;&#0124;&#0124;&#0124;I seems to be working... <img border="0" title="" alt="[Big Grin]" src="biggrin.gif" />&#0124;&#0124;208.55.254.110&#0124;&#0124;reg&#0124;&#0124;6&#0124;&#0124;test&#0124;&#0124;00000024&#0124;&#0124;yes

If your software provider has a tool or service that will reindex the forums, then this is what you need. The problem is not at this time a permissions issue - it's an effect of having had a permissions issue in the past.

Anonymous
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Anonymous
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Mmm, well, if the permissions are correct now, you can fix all of this by running a Rebuild Forum Stats via the Maintenance menu in the control panel...

--
Charles Capps
UBB.classic™ Developer
Having problems? Open up a support ticket!


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