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Joined: Feb 2004
Posts: 16
stranger
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stranger
Joined: Feb 2004
Posts: 16 |
Hey all,
All of the sudden we are having strange errors pop up with our forums. One is...
Tried to open zero-sized topic 001482 in forum 6. at CGIPath/ubb_lib_files.cgi line 777.
What is that all about? Help!
-Drew
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Joined: Jun 2006
Posts: 346
enthusiast
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enthusiast
Joined: Jun 2006
Posts: 346 |
Delete that particular file (/noncgi/Forum##/topic#.cgi ex. /noncgi/Forum6/001482.cgi) and any other zero byte ######.cgi files, then rebuild your forum stat files.
Did you run out of space recently?
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Joined: Feb 2004
Posts: 16
stranger
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stranger
Joined: Feb 2004
Posts: 16 |
No, I don't think we've had any space problems but I am looking into it. As for deleting that file, should it be a 0 byte size file? That file is not 0 bytes, it is 1165. There are no files that are 0 bytes. Let me know, thanks!
-Drew
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Joined: Jun 2006
Posts: 346
enthusiast
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enthusiast
Joined: Jun 2006
Posts: 346 |
What's a URL to your board?
The UBB will throw that error when it is trying to open a zero byte file.
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Joined: Feb 2004
Posts: 16
stranger
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stranger
Joined: Feb 2004
Posts: 16 |
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Joined: Feb 2004
Posts: 16
stranger
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stranger
Joined: Feb 2004
Posts: 16 |
Are you still there? We've had some other problems related to a troll on our site, and now one of our forums will not work. No one can post to it. Any thoughts? The other forums are still working.
-Drew
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Joined: Jun 2006
Posts: 16,537 Likes: 150
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Joined: Jun 2006
Posts: 16,537 Likes: 150 |
The one thing Charles is going to say, upgrade your board.
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Joined: Jul 2006
Posts: 2,143
Pooh-Bah
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Pooh-Bah
Joined: Jul 2006
Posts: 2,143 |
I'll give the upgrade lecture after the board is fixed. <img src="https://www.ubbcentral.com/boards/images/graemlins/smile.gif" alt="" /> As forum 6 is private, we'll need a username & password. That's probably best handled via a support ticket: https://www.ubbcentral.com/support/index.php?product=UBB.classic
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Joined: Feb 2004
Posts: 16
stranger
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stranger
Joined: Feb 2004
Posts: 16 |
We're not having any problems with that board, only the one labelled "Off-Topic Forum". No one can post in there. Everything else is working great!
-Drew
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Joined: Jun 2006
Posts: 346
enthusiast
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enthusiast
Joined: Jun 2006
Posts: 346 |
Well, This probably partially related to the Word Game. You really shouldn't have over 500 replies in a topic.
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Joined: Feb 2004
Posts: 16
stranger
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stranger
Joined: Feb 2004
Posts: 16 |
OK, I removed that post but it was still listed when I clicked onto the off-topic forum. So, I tried to rebuild the stat files for that board. But, it doesn't seem to want to rebuild the files and now our boards are showing the message "Sorry, this message board is temporarily closed while we perform some routine maintenance."
-Drew
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Joined: Feb 2004
Posts: 16
stranger
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stranger
Joined: Feb 2004
Posts: 16 |
Forgot to mention that when I try to rebuild the stat files for that forum the page loads for some time and then loads a blank page.
-Drew
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Joined: Feb 2004
Posts: 16
stranger
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stranger
Joined: Feb 2004
Posts: 16 |
HELP OUR BOARDS ARE DOWN NOW!!!
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Joined: Jun 2006
Posts: 346
enthusiast
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enthusiast
Joined: Jun 2006
Posts: 346 |
Your boards are still closed because the Stat rebuild didn't reopen them. You can reopen them via your Control Panel, however, this seems to be getting to the point where you might want to open the support ticket.
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Joined: Jul 2006
Posts: 2,143
Pooh-Bah
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Pooh-Bah
Joined: Jul 2006
Posts: 2,143 |
Please open a support ticket as I requested.
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Joined: Feb 2004
Posts: 16
stranger
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stranger
Joined: Feb 2004
Posts: 16 |
OK, I have opened a ticket. Thanks for letting me know why the boards were down (what a freaking idiot I am not noticing that).
-Drew
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