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Problems Registering
#164512 03/21/2005 8:51 AM
Joined: Sep 2004
Posts: 21
John B Offline OP
stranger
OP Offline
stranger
Joined: Sep 2004
Posts: 21
I just received this note from one of my forum visitors:

"I am trying to register for the discussion forum; but every time I put in a user name I am told it is in use by another member, even when I just use my first and last name, with various number combinations."

Is this something that has come up before, or do you feel the user is doing something wrong when she attempts to register?

I looked up the user names she is trying to put in, and they're not taken.

Please advise.

Re: Problems Registering
#164513 03/21/2005 11:15 AM
Anonymous
Unregistered
Anonymous
Unregistered
Do you have any partial or full names entered in the Reserved Names tabs under the Registration Settings that would match the names shes trying?

Re: Problems Registering
#164514 03/21/2005 5:01 PM
Joined: Sep 2004
Posts: 21
John B Offline OP
stranger
OP Offline
stranger
Joined: Sep 2004
Posts: 21
Thanks for your response. No, both my full name reserves and partial name reserves are completely blank. Any other ideas?

Re: Problems Registering
#164515 03/21/2005 5:11 PM
Joined: Apr 2004
Posts: 141
member
Offline
member
Joined: Apr 2004
Posts: 141
go into your CP, click "Rebuild & Reindex"
Then, check "Rebuild Member Metadata", then click "Rebuild Selected Areas"

Once it's finished, see if she still has the same problem

Re: Problems Registering
#164516 03/22/2005 8:40 AM
Joined: Sep 2004
Posts: 21
John B Offline OP
stranger
OP Offline
stranger
Joined: Sep 2004
Posts: 21
That did the trick. Thanks a bunch!


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