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Joined: Jun 2004
Posts: 6
V
stranger
stranger
V Offline
Joined: Jun 2004
Posts: 6
The forum section of my site ( http://thegardenhelper.com/cgi-bin/ubb/cgi/ultimatebb.cgi )went down this morning and began generating Infernal Server Errors. Tech support of my server sent me this:
Quote
We found out why the server
was going slow and then eventually crashed. It seems it was caused by
your BB.

ultimate-bb.cgi is causing apache to
crash because of the errors being generated.

[Wed Apr 27 14:08:56 2005] ultimatebb.cgi: Use of uninitialized value
in concatenation (.) or string
at /users/bdweb5142e/ftp/www.thegardenhelper.com/public_h
tml/ubb/Templates/public_common.pl line 50.
[Wed Apr 27 14:08:56 2005] ultimatebb.cgi: Use of uninitialized value
in concatenation (.) or string
at /users/bdweb5142e/ftp/www.thegardenhelper.com/public_h
tml/ubb/Templates/public_common.pl line 50.
[Wed Apr 27 14:08:56 2005] ultimatebb.cgi: Use of uninitialized value
in concatenation (.) or string
at /users/bdweb5142e/ftp/www.thegardenhelper.com/public_h
tml/ubb/Templates/public_common.pl line 50.
[Wed Apr 27 14:08:56 2005] ultimatebb.cgi: Use of uninitialized value
in concatenation (.) or string
at /users/bdweb5142e/ftp/www.thegardenhelper.com/public_h
tml/ubb/Templates/public_common.pl line 50.
[Wed Apr 27 14:08:56 2005] ultimatebb.cgi: Use of uninitialized value
in concatenation (.) or string
at /users/bdweb5142e/ftp/www.thegardenhelper.com/public_h
tml/ubb/Templates/public_common.pl line 50.
[Wed Apr 27 14:08:56 2005] ultimatebb.cgi: Use of uninitialized value
in concatenation (.) or string
at /users/bdweb5142e/ftp/www.thegardenhelper.com/public_h
tml/ubb/Templates/public_common.pl line 50.
[Wed Apr 27 14:08:56 2005] ultimatebb.cgi: Use of uninitialized value
in concatenation (.) or string
at /users/bdweb5142e/ftp/www.thegardenhelper.com/public_h
tml/ubb/Templates/public_common.pl line 50.
[Wed Apr 27 14:08:56 2005] ultimatebb.cgi: Use of uninitialized value
in concatenation (.) or string
at /users/bdweb5142e/ftp/www.thegardenhelper.com/public_h
tml/ubb/Templates/public_common.pl line 50.

You need to see if you can find some fixes for these errors.
Can someone PLEASE help me resolve this problem? I'm lost....
Thank you,
Bill

Joined: Jun 2006
Posts: 346
R
enthusiast
enthusiast
R Offline
Joined: Jun 2006
Posts: 346
Have you modified your UBB in any manner? I looked at public_common.pl from 6.7.2, and that particular line deals with graemlins.

Joined: Jun 2004
Posts: 6
V
stranger
stranger
V Offline
Joined: Jun 2004
Posts: 6
No, I haven't altered anything in my UBB. I tried uploading the public_common.pl from the original file but that made no difference whatsoever. I downloaded 6.7.2 but never upgraded from 6.7.1 At this point, I don't want to do anything more until someone with UBB savvy tells me the best route to follow.
(I tried to close the forum with an updated "closed" message to let my members know what was up, but even when closed, the forum pages generate those &$@## "Infernal Server Errors")

Joined: Jun 2004
Posts: 6
V
stranger
stranger
V Offline
Joined: Jun 2004
Posts: 6
From my servers admin...
Quote
As per our conversation please have the makers of the script look at the
errors and create a fix for this if they don’t we will not be able let
you run this script on the server. If they will not assist you then you
may have to use another forum such as phpbb, invision, or vbulletin.

Thank you,
Robert
Tech Support
<img src="https://www.ubbcentral.com/boards/images/graemlins/frown.gif" alt="" /> I don't want to change servers and I CERTAINLY don't want to give up on UBB!!!

Joined: Jun 2006
Posts: 346
R
enthusiast
enthusiast
R Offline
Joined: Jun 2006
Posts: 346
At this point, I would recommend a support ticket and let Infopop Support examine your boards.

Joined: Jun 2004
Posts: 6
V
stranger
stranger
V Offline
Joined: Jun 2004
Posts: 6
Thank you Ron... I submitted a HELP ME! ticket...


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