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Joined: May 2007
Posts: 22
stranger
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stranger
Joined: May 2007
Posts: 22 |
Purchased a license recently, as in the past few months, but yet to actually install and put the license to use. Can that license be transferred to a different domain name?
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Joined: Jun 2006
Posts: 9,242 Likes: 1
Former Developer
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Former Developer
Joined: Jun 2006
Posts: 9,242 Likes: 1 |
If you're still the one that will own the license, then yes you can certainly put it to use on a different domain if it hasn't been installed yet. Just go ahead and open up a support ticket so we can get update your license to reflect what domain you will be installing it on so there won't be any confusion in the future.
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Joined: May 2007
Posts: 22
stranger
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stranger
Joined: May 2007
Posts: 22 |
Thank you, I shall do that
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Joined: Jun 2006
Posts: 16,301 Likes: 116
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Joined: Jun 2006
Posts: 16,301 Likes: 116 |
You are also able to update the domain yourself through the member area, on the license review page...
One thing that urks me though, is that if the license has expired, you can't edit the information associated with it without knowing the url of the license review page...
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Joined: May 2007
Posts: 22
stranger
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stranger
Joined: May 2007
Posts: 22 |
I just got it a few months ago, so I doubt it expired
But this is a page within the program or here on the UBB site
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Joined: Jun 2006
Posts: 16,301 Likes: 116
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Joined: Jun 2006
Posts: 16,301 Likes: 116 |
Members AreaAs for the expiration comment, that was just a grype of mine with the system  ... I own like 5 licenses, all but one has current access, so being able to update them takes a while.
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Joined: May 2007
Posts: 22
stranger
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stranger
Joined: May 2007
Posts: 22 |
But does this link come up during install or is it seperate within UBB site
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Joined: Jun 2006
Posts: 16,301 Likes: 116
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Joined: Jun 2006
Posts: 16,301 Likes: 116 |
The link is here, on UBBCentral, in the left side of the page in the menu; it's where you download the UBB to install on your site.
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Joined: May 2007
Posts: 22
stranger
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stranger
Joined: May 2007
Posts: 22 |
It will not let me access the member area... I just used this license and password to get in here today and now it says it can't find it.
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