UBB.threads PHP Forum Software Community Forums UBB.threads 7 Version 7 Support See the same line in log about 30 times

When i check my log i see on several places:

xxx.xxx.xxx.xxx - - [26/Jan/2008:21:51:00 +0100] "GET /forum/images/graemlins/infopop2/smile.gif HTTP/1.1" 304 146 "http://www.satfree.nl/forum/ubbthreads.php" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; snprtz|dialno; InfoPath.1; .NET CLR 1.1.4322)"

This line appears about 30 times after eachother, no time difference, some people seem to have some problems logging in and some people mail me with problems like reloading the smile.gif image.
I replaced the image with the original one, but still the same. I use the infopop skin.

Does anyone have a solution or explanation why this hapens?

Rob

Are you hosting on Linux or Windows, Apache or IIS ?

Linux server, OpenSUSE 10.2

Well unless Rick or someone else says otherwise, from Googling around some I find many references that say Apache may be the one that needs some settings changed.

Okay, if anyone knows which settings i would deffinatly take al closer look at it.

Thanks in advance for some tips.

Rob

Maybe the referrers?

Wish I could be of further assistance but don't have any in depth experience with Apache.

In UBB Control Panel you could turn of the referrer and try and see if it works or not. If troubles then turn it back on.

No good suggestions found from Google?

Found nothing yet using Google.
Just got a screenshot from a customers log file, it requests the site, opens a port, closes the connection and reopens the request again buth with a upfollowing portnumber.
Kinda strange huh...




Thanks for any suggestions.

@ntdoc
Thanks for trying helping me out here.


Rob

Nobody with the solution, how about the developers?

I reckon this is connected with 'Disable HTTP Referer Check?' - although I am not sure.

Although your user is on a cable modem (draytek 2700 )

BTW - I have always had mine disabled - never had an issue with that.

This could be normal behavior. For example, if I make a post on my devel server that contains 3 smileys in it. I'll see the smile.gif being requested 3 times in a row on my first visit to the site and that post until the smile.gif is cached in the browser. Meaning, any loads after that won't request it.

If it's a search engine, then I'm not exactly sure if they do image caching, so it might request that image on every forum post load.

So, if you have a topic that has like 10 posts in it, and each one of those contains several smileys, or one post that contains a bunch of smileys, it very well could be normal behavior.

As for the problem of logging in, or reloading of the smile.gif. Can you clarify on those what the problems are?

Hi Rick,

Thanks for your answer, the user who had those request problems is a normal Windows user with a ADSL modemline. So there's no search engine involved. It's the first page the user request, so this is the /forum/index.php or the follow up page, but the user gets a empty screen, no images are shown or any text.

Maybe this is some usefull information? I'm willing to turn off the HTTP referrer but this server i'm talking about is not under my management.... So i can't make any changes to the server here. This is at my ISP.

Rob

Hmm, the referer check shouldn't have anything to do with that. That is really only checked when posting, so wouldn't make any difference on initial page loads.

Any idea what browser they are using?

I guess this is Internet Explorer. :notsure:
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; snprtz|dialno; InfoPath.1; .NET CLR 1.1.4322)"


Turned off the HTTP Referer check in UBB and lets see what happens now..


Rob

It look slike the user is requesting an image and is receiving a "304" error from the webserver (and that the image is being requested from the ubb script); I doubt that it's the referrer logging in error here.

Could this be a possible bug?

This "issue" is not related to the UBB; look at the error message, it says the client is requesting an image, referred by the UBB script (ie, it's trying to load the image 'in line'"). I linked to an article that explains a 304 error for more information.

've been looking for the trailing slash problems, this was solved, but didn't solve the 30 requests after each other.
Some people still can't get to the forum and this bothers me a lot.

Any suggestion is welcome.

Rob

It's really tough to say. If you're in contact with one of the users having the problem, first thing I'd do is have them try an alternate browser. So, if they are using IE, have them try firefox. These types of problems it usually comes down to a process of elimination to find out what's going on.

Thanks, i'll send him an Email message to ask if he's willing to try it with Firefox..

I keep in touch.

Rob