|
Joined: Jun 2006
Posts: 319
Enthusiast
|
Enthusiast
Joined: Jun 2006
Posts: 319 |
Hi All,
Just a quick question about the who's online box. Some of my members are complaining that they can not see themselves or others online even if they refresh the browser or even delete the cookies.
I have the noticed this myself since the update. Can anyone advise me what I need to do to fix this issue for my members. We are running our site on a linux server.
Thanks for any help you can give.
|
|
|
|
Joined: Jan 2004
Posts: 2,474 Likes: 3
Pooh-Bah
|
Pooh-Bah
Joined: Jan 2004
Posts: 2,474 Likes: 3 |
There's a new setting in the admin CP Go to... Admin CP || Portal settings >> How many Usernames should be displayed in Who's Online?
|
|
|
|
Joined: Jun 2006
Posts: 319
Enthusiast
|
Enthusiast
Joined: Jun 2006
Posts: 319 |
Thanks driv but that does not make any difference as I don't even show up and I am the admin. I have even set the time to 1 minute and no difference.
Seems to be some sort of issue with my who's online box as it works ok here.
|
|
|
|
Joined: Jan 2004
Posts: 2,474 Likes: 3
Pooh-Bah
|
Pooh-Bah
Joined: Jan 2004
Posts: 2,474 Likes: 3 |
How many names are showing in the box?
Is it a consistent number?
|
|
|
|
Joined: Feb 2007
Posts: 1,294 Likes: 2
Veteran
|
Veteran
Joined: Feb 2007
Posts: 1,294 Likes: 2 |
Check the directory and file permissions in the cache folders.
|
|
|
|
Joined: Jan 2004
Posts: 2,474 Likes: 3
Pooh-Bah
|
Pooh-Bah
Joined: Jan 2004
Posts: 2,474 Likes: 3 |
Yeah I was thinking the same - perhaps the directory is not getting written to.
|
|
|
|
Joined: Jun 2006
Posts: 16,301 Likes: 116
|
Joined: Jun 2006
Posts: 16,301 Likes: 116 |
Well, keep in mind that there IS a cache on the WOL island, it won't refresh until the cache refreshes...
The WOL page itself does not have a cache, and will always list everyone who's currently active.
|
|
|
|
Joined: Jun 2006
Posts: 319
Enthusiast
|
Enthusiast
Joined: Jun 2006
Posts: 319 |
Check the directory and file permissions in the cache folders. I have checked the file permission twice and they are correct. I still do not show up as on line and other members don't as well. I am now on a linux server but was on windows before the move of the site.
|
|
|
|
Joined: Apr 2007
Posts: 3,940 Likes: 1
Former Developer
|
Former Developer
Joined: Apr 2007
Posts: 3,940 Likes: 1 |
it's because you are set to invisible in your profile.. now you have also turned off letting users select that as an option, so those who are already invisible can't change it so they ARE visible.. so they'll stay invisible.. what you can do to see who is currently invisible is run this query: select u.USER_DISPLAY_NAME from ubbt_USER_PROFILE up, ubbt_USERS u WHERE up.USER_VISIBLE_ONLINE_STATUS <> 'yes'
and u.USER_ID=up.USER_ID you should notice some peeps (including you prolly) that are in that list. soooooo, just run this query: update ubbt_USER_PROFILE SET USER_VISIBLE_ONLINE_STATUS='yes' WHERE USER_VISIBLE_ONLINE_STATUS <> 'yes' and that will force everyone to visible and then be included in who's online
|
|
|
|
Joined: Jun 2006
Posts: 319
Enthusiast
|
Enthusiast
Joined: Jun 2006
Posts: 319 |
it's because you are set to invisible in your profile.. now you have also turned off letting users select that as an option, so those who are already invisible can't change it so they ARE visible.. so they'll stay invisible.. what you can do to see who is currently invisible is run this query: select u.USER_DISPLAY_NAME from ubbt_USER_PROFILE up, ubbt_USERS u WHERE up.USER_VISIBLE_ONLINE_STATUS <> 'yes'
and u.USER_ID=up.USER_ID you should notice some peeps (including you prolly) that are in that list. soooooo, just run this query: update ubbt_USER_PROFILE SET USER_VISIBLE_ONLINE_STATUS='yes' WHERE up.USER_VISIBLE_ONLINE_STATUS <> 'yes' and that will force everyone to visible and then be included in who's online Sirdude I run the comand and this is what happened: Script: /home/content/o/u/t/outdoorking/html/forum/admin/dodbcommand.php Line#: 101 SQL Error: Unknown column 'up.USER_VISIBLE_ONLINE_STATUS' in 'where clause' SQL Error #: 1054 Query: update ubbt_USER_PROFILE SET USER_VISIBLE_ONLINE_STATUS='yes' WHERE up.USER_VISIBLE_ONLINE_STATUS <> 'yes'
|
|
|
|
Joined: Jun 2006
Posts: 319
Enthusiast
|
Enthusiast
Joined: Jun 2006
Posts: 319 |
Sirdude,
I run the first command to see who is invisible and yes I am on the invisible list along with others but when checking my preferences I am ticked to be visible.
Would this be some sort of bug?
|
|
|
|
Joined: Apr 2007
Posts: 3,940 Likes: 1
Former Developer
|
Former Developer
Joined: Apr 2007
Posts: 3,940 Likes: 1 |
updated 2nd query, cuz i had a bug (edited it btw) update ubbt_USER_PROFILE SET USER_VISIBLE_ONLINE_STATUS='yes' WHERE USER_VISIBLE_ONLINE_STATUS <> 'yes' that forces everyone to be visible.. and no, it's not really a bug. at some point in the history of your forums, you allowed people to choose to be invisible (yourself included).. they did that... then you have now turned off that option for them to choose. soooo, for those who are currently invisible .. they will never have a choice to make themselves visible again since there is no choice they can see.. so i'd call it a feature!
|
|
|
|
Joined: Jun 2006
Posts: 319
Enthusiast
|
Enthusiast
Joined: Jun 2006
Posts: 319 |
Thanks again Sirdude love the support that you have given me and I would recommend you to any other members of the forum.
The shout box is fixed thanks to you.
|
|
|
|
Joined: Jun 2006
Posts: 319
Enthusiast
|
Enthusiast
Joined: Jun 2006
Posts: 319 |
Hi all,
Still having issues with the who's online with members and myself not showing up. I am using version 7.3.1 and on a linux server.
what is happening that I have noticed I either have to click who's online to see and then maybe I show up in the box. I have set to 1 min to see if that changes anything but guess what no difference.
Is there something that I am missing?
|
|
|
|
Joined: May 2008
Posts: 85
journeyman
|
journeyman
Joined: May 2008
Posts: 85 |
Hi all,
Still having issues with the who's online with members and myself not showing up. I am using version 7.3.1 and on a linux server.
what is happening that I have noticed I either have to click who's online to see and then maybe I show up in the box. I have set to 1 min to see if that changes anything but guess what no difference.
Is there something that I am missing? Same problem here. If I click "Who's Online" it shows me the usernames and what they are doing at that time. However, it takes 20 minutes (sometimes longer) for the whose online to show up. I've also changed the time limits to one minute. One thing that is bothering me.....a user will come online check some post and then log out. By time the Whos Online "refreshes" the person is shown to be "logging out".
|
|
|
|
Joined: May 2008
Posts: 85
journeyman
|
journeyman
Joined: May 2008
Posts: 85 |
|
|
|
|
Joined: Jun 2006
Posts: 9,242 Likes: 1
Former Developer
|
Former Developer
Joined: Jun 2006
Posts: 9,242 Likes: 1 |
It's basically a lack of triggers to rebuild the who's online cache. Currently, it only rebuilds if someone actually visits the who's online page or when someone logs in or out I believe.
It's also currently alphabetical instead of by most recent activity, so if you have a lot of users online, some of them might not show up (this is something that needs to be changed).
|
|
|
|
Joined: May 2008
Posts: 85
journeyman
|
journeyman
Joined: May 2008
Posts: 85 |
|
|
|
|
Joined: Jun 2007
Posts: 18
stranger
|
stranger
Joined: Jun 2007
Posts: 18 |
Rick, any idea when the listing order will get changed ... from alphabetical to most recent ?
|
|
|
|
Joined: Jun 2008
Posts: 5
stranger
|
stranger
Joined: Jun 2008
Posts: 5 |
I agree how can it be changed to most recent?
|
|
|
1 members (Ruben),
1,277
guests, and
207
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|