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Joined: Nov 2008
Posts: 11
stranger
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stranger
Joined: Nov 2008
Posts: 11 |
Hi
Over the last couple of days we have lost the ability to move topics when logged in as administrators
Anyone know how to fix this?
thanks
Nick
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Joined: Dec 2006
Posts: 1,235
veteran
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veteran
Joined: Dec 2006
Posts: 1,235 |
Check CP > Forums > Group Management > Administrators > Forum > Expand 1st column, 11th field down: Can move topics. These should be set to 1.
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Joined: Nov 2008
Posts: 11
stranger
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stranger
Joined: Nov 2008
Posts: 11 |
hi scriptkeepr
thanks for the reply. I'm with you right as far as group management but then my choice are group editor or group access. Not seeing Forum or columns or option can move topics or anything I can set to 1
Any ideas
thanks
Nick
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Joined: Dec 2006
Posts: 1,235
veteran
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veteran
Joined: Dec 2006
Posts: 1,235 |
The info is for 7.4.1
In Group Management there is a tab called Group Editor. Here there will be a list of groups: Administrators, GlobalModerators, Moderators, Users, Guests.
Across from Administrators you will see 3 options: [Forum] [Site] [CP]. You need to click on [Forum]. This opens Forum Permissions for Administrators. In the left hand column you will see 'Can move topics' 11 fields down. This is what you need to check.
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Joined: Nov 2008
Posts: 11
stranger
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stranger
Joined: Nov 2008
Posts: 11 |
ah ok
I seem to be running version 7.2.2 - do you happen to know how I fix it in this version or do you recommend an upgrade
thanks
Nick
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Joined: Jun 2006
Posts: 9,242 Likes: 1
Former Developer
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Former Developer
Joined: Jun 2006
Posts: 9,242 Likes: 1 |
Hmm, is it your admins that have lost the ability to move or is it your moderators?
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Joined: Nov 2008
Posts: 11
stranger
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stranger
Joined: Nov 2008
Posts: 11 |
Hi Rick
It's all the administrators
Nick
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Joined: Jun 2006
Posts: 9,242 Likes: 1
Former Developer
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Former Developer
Joined: Jun 2006
Posts: 9,242 Likes: 1 |
That's odd with admins as there is no restrictions on admins moving topics. Is the dropdown menu still there at all?
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Joined: Nov 2006
Posts: 3,097 Likes: 1
Carpal Tunnel
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Carpal Tunnel
Joined: Nov 2006
Posts: 3,097 Likes: 1 |
Maybe there was some "custom" code written by one of the Admins/Mods at some time that was forgotten?
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Joined: Dec 2003
Posts: 6,649 Likes: 88
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Joined: Dec 2003
Posts: 6,649 Likes: 88 |
Dumb question but with several admins on the board. Have you double checked they are indeed still admins. No resolution to why you can't see the settings but maybe someone removed the admins from the admin group. Goto cp>group management on the top line is administrators to the right is a column called members. This shows how many admins there are. You can click on the number and it will show all the admins. See if everyone is there. You can also goto cp>logs>view admin logs select a date range and see if someone was poking around in the control panel.
Blue Man Group There is no such thing as stupid questions. Just stupid answers
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Joined: Nov 2008
Posts: 11
stranger
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stranger
Joined: Nov 2008
Posts: 11 |
Hi Guys
Rick - if you mean when on a post page within the forums then no - the option to move thread is no longer there-you can however delete it. If you mean in control panel - group access - administrators - then remove threads is definately checked.
Ruben - yep - 3 admins all still listed as admins
ntdoc - no custom code has been written by an admin because non of us know how to - however recently we suddenly acquired a fault that meant when a visitor clicked enter forum link they got an error message occur. When we looked we found the that the config.php had acquired some new code (something about base64 encode). When I overwrote with an earlier back-up config it fixed that problem - However, was this a hack? and could other code pages be malfunctioning as a result?
thanks guys
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Joined: Nov 2008
Posts: 11
stranger
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stranger
Joined: Nov 2008
Posts: 11 |
Hi Guys
I've found an additional prob - maybe assocciated - when viewing a post if an admin hovered over the member name you got the option to view all posts by that person - not only has this gone but i can't seem to view these posts even if I search for the member via CP-member management - any thoughts on this and my previous problem
thanks
Nick
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Joined: Dec 2003
Posts: 6,649 Likes: 88
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Joined: Dec 2003
Posts: 6,649 Likes: 88 |
You might consider opening a support ticket with ftp and ubb login info so Rick can take a look at what is going on.
Blue Man Group There is no such thing as stupid questions. Just stupid answers
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Joined: Nov 2008
Posts: 11
stranger
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stranger
Joined: Nov 2008
Posts: 11 |
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0 members (),
118
guests, and
136
robots. |
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Key:
Admin,
Global Mod,
Mod
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