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journeyman
journeyman
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Yesterday successfully imported 6.4.4-->6.5.5-->7.4.1
but now all members appear in the control panel as moderators and none as users. Not good.

In 6.5.5, when I query, via "Member Mgmt", on moderators, I get the correct response, when I query on users, I get the correct response.

In the new 7.4.1 implementation, it appears that the actual moderators listed for each forum is correct, but again, in the "Group Mgmt" panel in the CP, it shows all as mods and none as users.

There is a similar post here but no posted resolution

Last edited by packlite; 12/14/2008 4:15 PM.
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Pooh-Bah
Pooh-Bah
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You might open a support ticket with Rick to take a look at it.


- Allen
- ThreadsDev | PraiseCafe
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Carpal Tunnel
Carpal Tunnel
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My guess would be you could manually correct it in the Control Panel, but with that many users I'm also sure no one wants to manually do that.

Hopefully Rick, or SD or someone more familiar with the 7.41 code and MySQL can provide a quick scripted fix for this.

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journeyman
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I suspect the problem has to do with the importer from 6.5.5 to 7.4.1 has a problem interpreting the fact that 6.5.5 has moderators but 7.4.1 has both moderators and global moderators.

My moderators were mapped over as global moderators and all users mapped over as moderators.

The "fix" I made was to move all users from moderator to user and then in permissions lock out moderators. Now, in effect, I have only users and global moderators.


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UBB.threads Developer
UBB.threads Developer
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I'm thinking it's a problem with the 7.4.1 permission matrix and the importer script; since the USERS group used to be 4, and is now 5 (if i recall) due to Global Moderators group being added...



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Pooh-Bah
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There you go - and thanks for finding this bug, I was about to do a huge import and this would not have been fun at all :/


- Allen
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stranger
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I had this exact same problem with 3000+ users all in the moderators group.

I did the following MySQL line and moved them all to the users group, took 5 mins, saved me 5 months of hand editing!
--------------------------

UPDATE `database_name`.`ubbt_USER_GROUPS` SET `GROUP_ID` = '4' WHERE `ubbt_USER_GROUPS`.`GROUP_ID` =3

--------------------------
The only thing you need to edit in the code above is to put your database name where it says "database_name" ... the rest of the code should be standard on normal installations. This will move all your users from the Moderator Group (Group 3) to the Users group (group 4).

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Pooh-Bah
Pooh-Bah
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Did we ever update the classic_import script to handle all the group changes done in the last few .threads upgrades?


- Allen
- ThreadsDev | PraiseCafe
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Former Developer
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Yeah, I just did an import of a UBB.classic yesterday that had a few custom groups and didn't run into a problem. I keep trying to adjust it to fix issues that people find but haven't run into the issue yet where people get put into the wrong groups.

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SD Offline
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with the beta releases, i'm seeing an importers directory, but it is empty..

is this by design?

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Former Developer
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Yes, by default it's empty since most people don't need them. It's just there so users know where to upload the importer files if they need to do an import.

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SD Offline
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well the threads_import.zip is 403 on the beta download location..

just FYI wink

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R
Former Developer
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Maybe that's it. I haven't updated the ones on the beta site in quite some time. Those are definitely not up to date.

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SD Offline
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yah, i've been using those guys all along frown

/me cries..

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Totally forgot about em. I'll get those updated as soon as I get a chance.

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Pooh-Bah
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hehe, thank you Rick smile


- Allen
- ThreadsDev | PraiseCafe
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stranger
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Has this issue been fixed with 7.5.2? Is it the same import script for 7.5.2 as well? It appears so...

I just finished migrating from 6.5.1 to 7.4.1 and all appeared successful except I have a few thousand users in the Administrators group. I'm assuming this related to this post...any fix for this?

Thanks.

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Joined: Dec 2003
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I can't say this was addressed in 7.4.1 but the current release is 7.5.2 and I believe Rick has addressed this a couple of times the last few releases.
But in any case it is probably to late for you.
I would suggest to open a support ticket. Rick has fixed this several times for users.
It is just a matter of running a query to move members to the correct groups.


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