Previous Thread
Next Thread
Print Thread
Hop To
#224242 03/17/2009 9:23 AM
Joined: Nov 2007
Posts: 53
P
journeyman
journeyman
P Offline
Joined: Nov 2007
Posts: 53
I am having the following issues on my board. All of this took place after upgrading to 7.3.

Issue #1 Gallery forums no longer work, I deleted the gallery forum that I had and started a new one. I am still getting the dreaded red X.

Issue #2 is that when new users are trying to register they get this message "We were unable to find the account to verify. If this account was registered over 24 hours ago then you will need to re-register, as it has been deleted. Otherwise, please check your confirmation email and make sure you followed the link correctly. " However they show up in the registration que and I can approve them then they can log in.

Issue #3 I can not get the "latest photo's" feature to work. I know that I am supposed to upload that file some where on my server but I have no idea where. I think this is one of the portal settings but I am not sure.

Any help would be appreciated.

Regards

Blake

Here is a link to my site, easily offended (language, hunting stuff, no nudity or anything) might not want to take a look...

http://www.asrealasitgets.net/forums/ubbthreads.php?ubb=cfrm



The beating will continue until morale improves....
Joined: Nov 2007
Posts: 53
P
journeyman
journeyman
P Offline
Joined: Nov 2007
Posts: 53
update.....

Gallery issue seems to be fixed.....


The beating will continue until morale improves....
Joined: Jan 2008
Posts: 222
enthusiast
enthusiast
Joined: Jan 2008
Posts: 222
Sorry, i was gonna help you but saw all the murder on your forum which i can't stand. So this is all the help i can provide.

#2 - Check the E-Mail if the activation link links to an accountnumber something like: http://www.yoururl.com/forum/ubbthreads.php/ubb/verifyemail/verify/21283-e245yiej
If it does, check your control panel, point your mouse to the new user and check if the user_id matches. If not there's something going wrong with your regsitration sources.

#3 - Do you mean gallery island?



Rob


My place to be: http://www.freesat.nl
Robje01 #224248 03/17/2009 11:47 AM
Joined: Dec 2003
Posts: 1,796
Pooh-Bah
Pooh-Bah
Joined: Dec 2003
Posts: 1,796
Why did you 'upgrade' to 7.3? 7.4 has been out nearly 6 months and 7.5.1 is the current version smile

Most likely your errors are fixed in the current release, I'm not sure if 7.3 has it, but in more recent versions - the control panel has a 'permissions' link at the very bottom of the left column that may be able to tell you what's going on.

It's also possible the verification email is getting trapped in their spam folder - have them add your site to their safe list.


- Allen
- ThreadsDev | PraiseCafe
Joined: Nov 2007
Posts: 53
P
journeyman
journeyman
P Offline
Joined: Nov 2007
Posts: 53
I up-graded to 7.3 when it first came out and haven't up-graded since as I no longer get the free upgrades. Yes I am a cheapskate, I know.

Yes it is the gallery island.

It could be a spam issue, I will check that out......


The beating will continue until morale improves....
Joined: Dec 2003
Posts: 6,560
Likes: 78
Joined: Dec 2003
Posts: 6,560
Likes: 78
I tried to register at the site, I received the registration email.
When I selected the activate link it did not work. I get the old unable to verify account message at his site. The format of the activate link looked correct at least it seemed to.
But Painless I guess approved my registration because my account is active now.


Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Ruben #224255 03/17/2009 12:44 PM
Joined: Nov 2007
Posts: 53
P
journeyman
journeyman
P Offline
Joined: Nov 2007
Posts: 53
Yep happens everytime, I saw where you were in the que and approved your account, but how would you know that ever happened, I am still trying to look into the spam issues.....Blake


The beating will continue until morale improves....
Joined: Dec 2003
Posts: 6,560
Likes: 78
Joined: Dec 2003
Posts: 6,560
Likes: 78
Item 3 is just a gallery island.
Control Panel ยป Gallery Islands
Select one and edit it.
Name the island(That is what will show on the page)
Select the forums where picture come from(Must be gallery forum)
Then go back to the portal layout and pick a position for that island.


Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Ruben #224259 03/17/2009 1:17 PM
Joined: Nov 2007
Posts: 53
P
journeyman
journeyman
P Offline
Joined: Nov 2007
Posts: 53
Ruben, thanks so much gallery island issue is now fixed......Blake

Now if I can just nail down the "activate account" link issue I will be golden. Thanks so much for your help......Blake


The beating will continue until morale improves....
Joined: Dec 2003
Posts: 6,560
Likes: 78
Joined: Dec 2003
Posts: 6,560
Likes: 78
Okay Blake,
I have two registrations at your board.
Ruben and Ruben2.
You can delete them both.
The verify email function is not working.
Here is what I would suggest.
1. Post this issue in the bugs forum as a stand alone issue.
2. Turn on MYsql logging in the control panel and check for errors when someone tries to activate their account.
3. I know at least one url setting for the homepage link is incorrect. So I would double check each setting/paths and select submit even if you don't change anything.

4. Double check all file/folder permission settings from the manual and in the control panel.

Last edited by Ruben; 03/17/2009 2:11 PM. Reason: changed comments

Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Ruben #224261 03/17/2009 2:30 PM
Joined: Nov 2007
Posts: 53
P
journeyman
journeyman
P Offline
Joined: Nov 2007
Posts: 53
How do I turn on MYSQL error log?


The beating will continue until morale improves....
Joined: Dec 2003
Posts: 6,560
Likes: 78
Joined: Dec 2003
Posts: 6,560
Likes: 78
Control Panel ยป Primary Settings
Logging
Select "Log mysql errors"
Enter a path to save to.
It can be anywhere you want to save them but you enter a Absolute PATH . For a hint just check Absolute PATH to Main Directory: in the path settings.
click on the "click to test directory" this will write a small test file to the location and tell you if the location passed.

Then when you enter the control panel in the future there will be a indicator that you have a error log.

Or you can goto Control Panel ยป Logs ยป View SQL Errors


Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Ruben #224263 03/17/2009 2:41 PM
Joined: Jun 2006
Posts: 9,242
Likes: 1
R
Former Developer
Former Developer
R Offline
Joined: Jun 2006
Posts: 9,242
Likes: 1
Looks like Ruben has been saving the day again wink

On the verification email, I don't remember the actual issues, but there were a couple if I recall. Did a diff between the 7.3 and 7.4 versions of this script and it was changed quite a bit.

Rick #224264 03/17/2009 2:42 PM
Joined: Dec 2003
Posts: 6,560
Likes: 78
Joined: Dec 2003
Posts: 6,560
Likes: 78
Okay Rick. I looked at the log and did not see much on it. At least with this issue.
In fact this is all I found:
Quote
BugFix: When email verification was turned on, admins would get the wrong user info when being notified of a new user via email.

Last edited by Ruben; 03/17/2009 2:44 PM.

Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Ruben #224266 03/17/2009 3:00 PM
Joined: Nov 2007
Posts: 53
P
journeyman
journeyman
P Offline
Joined: Nov 2007
Posts: 53
Got it done thanks.....Blake


The beating will continue until morale improves....
Joined: Dec 2003
Posts: 6,560
Likes: 78
Joined: Dec 2003
Posts: 6,560
Likes: 78
Okay cool. But don't forget double checking settings and such.
Also there have been a lot of fixes since your version. And 7.5.1 is just around the corner. So instead of a new rifle you may want to renew your membership here. grin


Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Ruben #224268 03/17/2009 3:06 PM
Joined: Nov 2007
Posts: 53
P
journeyman
journeyman
P Offline
Joined: Nov 2007
Posts: 53
Blasphemy.......grin



The beating will continue until morale improves....
Joined: Dec 2003
Posts: 6,560
Likes: 78
Joined: Dec 2003
Posts: 6,560
Likes: 78
Heh Heh Heh.
Actually $99.00 might get you some ammo but not a rifle you would probably want.


Blue Man Group
There is no such thing as stupid questions. Just stupid answers

Link Copied to Clipboard
ShoutChat
Comment Guidelines: Do post respectful and insightful comments. Don't flame, hate, spam.
Recent Topics
spam issues
by ECNet - 03/19/2024 11:45 PM
Looking for a forum
by azr - 03/15/2024 11:26 PM
Editing Links in Post
by Outdoorking - 03/15/2024 9:31 AM
Question on barkrowler and the like
by Mors - 02/29/2024 6:51 PM
Member Permissions Help
by domspeak - 02/27/2024 6:31 PM
Who's Online Now
1 members (Ruben), 476 guests, and 111 robots.
Key: Admin, Global Mod, Mod
Random Gallery Image
Latest Gallery Images
Los Angeles
Los Angeles
by isaac, August 6
3D Creations
3D Creations
by JAISP, December 30
Artistic structures
Artistic structures
by isaac, August 29
Stones
Stones
by isaac, August 19
Powered by UBB.threads™ PHP Forum Software 8.0.0
(Preview build 20230217)