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Recently upgraded and members having problems making changes to their profiles and avatars #229913 10/13/2009 5:36 PM Joined: Oct 2009 Posts: 8 C Chief stranger Chief stranger C Joined: Oct 2009 Posts: 8 Rick or anyone, I was just upgraded and having problems with members making changes to their profiles and avatars... all permissions seem to be set correctly. 1) Some members that do have avatars, but they don't show up in member profile. How do I fix? 2) I used to be member #1 and now I've been pushed down to #2 and all member numbers have been changed probably because there were a few numbers that were unused early on and they were remove (which is ok). Why was it changed, how do I fix my number? 3) In the old board on my profile you used to be able to post a profile pic there, is that feature gone or do I not have a setting correct. Thanks for any help that can be given.

Re: Recently upgraded and members having problems making changes to their profiles and avatars Chief #229915 10/13/2009 6:03 PM Joined: Dec 2003 Posts: 6,562 Likes: 78 Lutz,FL Ruben Ruben Joined: Dec 2003 Posts: 6,562 Likes: 78 Lutz,FL Item 1. I believe you posted this before. Goto Control Panel » Profile Settings + Avatars Tab You need to set both path settings and use the test link on that page. The test link is a big thing it writes a test file to the path. As well as filling out the rest of the info. If the users are not uploading avatars then you need to check the permission settings. Goto Control Panel » Site Permissions Expand Can specify a remote avatar Place a 1 in each group you want to allow. Item 2 Yes you are now member 2 ,Member one is reserved for deleted members per say(Anonymous) Item 3 If I understand this question correctly. This would be the same as a avatar today. Or are you talking about something else? URL to your site??? Blue Man Group There is no such thing as stupid questions. Just stupid answers

Re: Recently upgraded and members having problems making changes to their profiles and avatars Ruben #229916 10/13/2009 6:23 PM Joined: Oct 2009 Posts: 8 C Chief stranger Chief stranger C Joined: Oct 2009 Posts: 8 This is what I get: Directory does not exist! Test failed. Either the directory was not found or cannot be written to by the web server. (the directory is there) =============================== These are my settings: Administrators 1 GlobalModerators 1 Moderators 1 Users 1 Guests 0 =============================== Still don't understand why I was moved down to #2, doesn't make a lot of sense to me. =============================== In UBB6?? there was a full size pic in the profile, but if that's been changed to an avatar, ok, but they don't all show up and I have no idea why. Ruben I really appreciate your help!

Re: Recently upgraded and members having problems making changes to their profiles and avatars Ruben #229917 10/13/2009 6:23 PM Joined: Dec 2003 Posts: 6,562 Likes: 78 Lutz,FL Ruben Ruben Joined: Dec 2003 Posts: 6,562 Likes: 78 Lutz,FL Also if they are uploading avatars. You need to check permissions for each group at: Control Panel » Site Permissions Expand Can upload an avatar set to a 1 for each group you wish to allow. Blue Man Group There is no such thing as stupid questions. Just stupid answers

Re: Recently upgraded and members having problems making changes to their profiles and avatars Chief #229918 10/13/2009 6:24 PM Joined: Oct 2009 Posts: 8 C Chief stranger Chief stranger C Joined: Oct 2009 Posts: 8 Sorry, URL is www.heritagespringer.com Thanks again!

Re: Recently upgraded and members having problems making changes to their profiles and avatars Ruben #229919 10/13/2009 6:32 PM Joined: Dec 2003 Posts: 6,562 Likes: 78 Lutz,FL Ruben Ruben Joined: Dec 2003 Posts: 6,562 Likes: 78 Lutz,FL Okay we posted at the same time. I guess you are talking about the Avatar upload now. You need to start at Control Panel » DB, Paths & URLs Select the Paths& urls tab This will give you a clue for a starting point on the two path settings. Full url will be like http://mysite.com/avatars Absolute path will be like /home/public_html/avatars for the Avatar Upload Storage Directory: You also may need to check your file permissions at Control Panel » Permission Checks Make sure they all are okay Blue Man Group There is no such thing as stupid questions. Just stupid answers

Re: Recently upgraded and members having problems making changes to their profiles and avatars Ruben #229921 10/13/2009 7:00 PM Joined: Oct 2009 Posts: 8 C Chief stranger Chief stranger C Joined: Oct 2009 Posts: 8 One issue may be resolved, the upload directories passed! Thanks!

Re: Recently upgraded and members having problems making changes to their profiles and avatars Chief #229924 10/13/2009 7:32 PM Joined: Dec 2003 Posts: 6,562 Likes: 78 Lutz,FL Ruben Ruben Joined: Dec 2003 Posts: 6,562 Likes: 78 Lutz,FL Okay, So it sounds like you need to weed through several permission settings then. Lets go back to basics one at a time. Control Panel » Permission Checks Make sure they all have a okay status. Blue Man Group There is no such thing as stupid questions. Just stupid answers

Re: Recently upgraded and members having problems making changes to their profiles and avatars Ruben #229925 10/13/2009 8:38 PM Joined: Dec 2003 Posts: 6,562 Likes: 78 Lutz,FL Ruben Ruben Joined: Dec 2003 Posts: 6,562 Likes: 78 Lutz,FL It looks like Chief has made some progress on permission issues but there are still problems. When attempting to post a remote avatar you get a : Quote Forbidden You don't have permission to access /forum/ubbthreads.php on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Also what is really odd is even stock avatars do not appear in posts but do when viewing PM's and user profiles. I suggested to open another support ticket Blue Man Group There is no such thing as stupid questions. Just stupid answers

Re: Recently upgraded and members having problems making changes to their profiles and avatars Ruben #229926 10/13/2009 9:18 PM Joined: Oct 2009 Posts: 8 C Chief stranger Chief stranger C Joined: Oct 2009 Posts: 8 Ruben, You've been a big help and I appreciate it! I've been using UBB for 6 years and I guess I've been spoiled with never having any issues whatsoever. Thanks again!

Re: Recently upgraded and members having problems making changes to their profiles and avatars Chief #230012 10/15/2009 10:38 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 I'm trying to follow these instructions here CP > Forum Permissions ? Site Permissions ? or CP Permissions ?

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230013 10/15/2009 10:40 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 I just created a Directory at my web hosting server mydomainname.com/avatars Is that correct ? It's still not working I'm not sure if the full path is correct for me ?

Re: Recently upgraded and members having problems making changes to their profiles and avatars Ruben #230016 10/15/2009 10:56 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by Ruben Okay we posted at the same time. I guess you are talking about the Avatar upload now. You need to start at Control Panel » DB, Paths & URLs Select the Paths& urls tab This will give you a clue for a starting point on the two path settings. Full url will be like http://mysite.com/avatars Absolute path will be like /home/public_html/avatars for the Avatar Upload Storage Directory: You also may need to check your file permissions at Control Panel » Permission Checks Make sure they all are okay Where do I put that ? ImageMagick Settings If you have Imagemagick installed on the server and you fill in the paths below you will have the option to use Imagemagick for some of the image processing functions. ?

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230017 10/15/2009 10:58 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Should I put the avatars folders here: http://www.mywebsite.com/ubbthreads/avatars or here: http://www.mywebsite.com/avatars ? Because http://www.mywebsite.com/avatars is not working

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230018 10/15/2009 11:01 PM Joined: Jun 2006 Posts: 1,344 NY G gliderdad veteran gliderdad veteran G Joined: Jun 2006 Posts: 1,344 NY Last time I changed it i did it on the config file. Found in the includes directory called config.inc.php around line 192 'UPLOADED_AVATAR_PATH' => '/home/path/to/ubbthreads/images', 'UPLOADED_AVATAR_URL' => 'http://www.your.domain.com/ubbthreads/images',

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230019 10/15/2009 11:02 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 I just went to CP > Master Settings > Feature Settings Attachments Attachments Attachment Storage Directory: Attachments can be enabled in each forum. http://mywebsite.com/avatars/ Directory does not exist! Test failed. Either the directory was not found or cannot be written to by the web server.

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230020 10/15/2009 11:03 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad Last time I changed it i did it on the config file. Found in the includes directory called config.inc.php around line 192 'UPLOADED_AVATAR_PATH' => '/home/path/to/ubbthreads/images', 'UPLOADED_AVATAR_URL' => 'http://www.your.domain.com/ubbthreads/images', Thank you, I'll try that Maybe the chmod permissions for the new avatars folder must be changed ? I'm not even sure where to put that url There are so many different places with that option

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230021 10/15/2009 11:06 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad Last time I changed it i did it on the config file. Found in the includes directory called config.inc.php around line 192 'UPLOADED_AVATAR_PATH' => '/home/path/to/ubbthreads/images', 'UPLOADED_AVATAR_URL' => 'http://www.your.domain.com/ubbthreads/images', I don't know how to Edit a file on my web hosting server There is no Edit Option for a file there Only Copy Move Delete Rename etc. etc. No Edit I have to download that file and than edit it and than upload it again ?

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230022 10/15/2009 11:13 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 I just changed the chmod of http://mywebsite.com/avatars/ to 777 it still does not work this is a nightmare

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230026 10/15/2009 11:20 PM Joined: Jun 2006 Posts: 1,344 NY G gliderdad veteran gliderdad veteran G Joined: Jun 2006 Posts: 1,344 NY Yea, download to your comp, edit it and upload again. I would have the dir inside your ubbthrads/ dir should be 777 and files 666

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230027 10/15/2009 11:22 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad Yea, download to your comp, edit it and upload again. I would have the dir inside your ubbthrads/ dir should be 777 and files 666 ok thanks I'll try that

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230028 10/15/2009 11:26 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 I tried http://mywebsite.com/ubbthreads/images/avatars didn't work Is that the same full path ? home/public_html/avatars or is that different ?

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230029 10/15/2009 11:28 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by lightningrod I tried http://mywebsite.com/ubbthreads/images/avatars didn't work Is that the same full path ? home/public_html/avatars or is that different ? full path /home/public_html/ubbthreads/images/avatars still didn't work

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230030 10/15/2009 11:36 PM Joined: Jun 2006 Posts: 1,344 NY G gliderdad veteran gliderdad veteran G Joined: Jun 2006 Posts: 1,344 NY http://www.heritagespringer.com/forum/images/avatars/ there is your directory. Notice the url Also you sure your path is /home/public_html/ some are htdocs you should be able to find the path in your hosts cp.

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230031 10/15/2009 11:38 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad Last time I changed it i did it on the config file. Found in the includes directory called config.inc.php around line 192 'UPLOADED_AVATAR_PATH' => '/home/path/to/ubbthreads/images', 'UPLOADED_AVATAR_URL' => 'http://www.your.domain.com/ubbthreads/images', Ok I just checked It was already in there correctly It still does not work This is a nightmare

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230032 10/15/2009 11:39 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad http://www.heritagespringer.com/forum/images/avatars/ there is your directory. Notice the url Also you sure your path is /home/public_html/ some are htdocs you should be able to find the path in your hosts cp. What is hosts cp ? Well I just checked that file in Notepad It is already correct Still does not work This is a nightmare

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230033 10/15/2009 11:41 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by lightningrod Originally Posted by gliderdad http://www.heritagespringer.com/forum/images/avatars/ there is your directory. Notice the url Also you sure your path is /home/public_html/ some are htdocs you should be able to find the path in your hosts cp. What is hosts cp ? Well I just checked that file in Notepad It is already correct Still does not work This is a nightmare Testing 'http://mywebsite.com/ubbthreads/images/avatars' Directory does not exist! Test failed. Either the directory was not found or cannot be written to by the web server.

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230034 10/15/2009 11:42 PM Joined: Jun 2006 Posts: 1,344 NY G gliderdad veteran gliderdad veteran G Joined: Jun 2006 Posts: 1,344 NY Your full path should be something like /home/public_html/forum/images/avatars not /home/public_html/ubbthreads/images/avatars since you dont have a dir called ubbthreads, you have it as forum. Last edited by gliderdad; 10/15/2009 11:43 PM.

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230036 10/15/2009 11:44 PM Joined: Jun 2006 Posts: 1,344 NY G gliderdad veteran gliderdad veteran G Joined: Jun 2006 Posts: 1,344 NY Its says dir does not exist since you dont have a dir called ubbthreads, you have it as forum Thats why I said earlier, notice url

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230037 10/15/2009 11:45 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad Your full path should be something like /home/public_html/forum/images/avatars not /home/public_html/ubbthreads/images/avatars since you dont have a dir called ubbthreads, you have it as forum. I named that Directory ubbthreads not: forum

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230038 10/15/2009 11:46 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad Its says dir does not exist since you dont have a dir called ubbthreads, you have it as forum Thats why I said earlier, notice url The Installation Instructions said that you can name that Directory forums or: ubbthreads I named it ubbthreads

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230039 10/15/2009 11:46 PM Joined: Jun 2006 Posts: 1,344 NY G gliderdad veteran gliderdad veteran G Joined: Jun 2006 Posts: 1,344 NY http://www.heritagespringer.com/forum/images/avatars not http://heritagespringer.com/ubbthreads/images/avatars Last edited by gliderdad; 10/15/2009 11:46 PM.

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230040 10/15/2009 11:48 PM Joined: Jun 2006 Posts: 1,344 NY G gliderdad veteran gliderdad veteran G Joined: Jun 2006 Posts: 1,344 NY here is path to your forms http://www.heritagespringer.com/forum/ubbthreads.php?ubb=cfrm Last edited by gliderdad; 10/15/2009 11:50 PM.

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230041 10/15/2009 11:52 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad here is path to your forms http://www.heritagespringer.com/forum/ubbthreads.php?ubb=cfrm The Installation Instructions said that you can name that Directory forums or: ubbthreads I named it ubbthreads Mine is: http://www.mywebsite.com/ubbthreads/images/avatars/ I just went there through my browser Index of /ubbthreads/images/avatars Name Last modified Size Description Parent Directory - default/ 14-Oct-2009 17:36 -

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230042 10/15/2009 11:52 PM Joined: Jun 2006 Posts: 1,344 NY G gliderdad veteran gliderdad veteran G Joined: Jun 2006 Posts: 1,344 NY You named it forum not ubbthreads http://www.heritagespringer.com/ubbthreads/ ----> dont work http://www.heritagespringer.com/forum/ ------> works

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230043 10/15/2009 11:52 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad here is path to your forms http://www.heritagespringer.com/forum/ubbthreads.php?ubb=cfrm I have the correct path The problem is something else

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230044 10/15/2009 11:53 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad You named it forum not ubbthreads http://www.heritagespringer.com/ubbthreads/ ----> dont work http://www.heritagespringer.com/forum/ ------> works I named it ubbthreads not forum http://www.mywebsite.com/forum/ -----> does not exist on my website

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230045 10/15/2009 11:54 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad You named it forum not ubbthreads http://www.heritagespringer.com/ubbthreads/ ----> dont work http://www.heritagespringer.com/forum/ ------> works Here is my website: http://www.demongov.com/ubbthreads/images/avatars/ That is my website http://www.demongov.com/ubbthreads/

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230046 10/15/2009 11:55 PM Joined: Jun 2006 Posts: 1,344 NY G gliderdad veteran gliderdad veteran G Joined: Jun 2006 Posts: 1,344 NY my bad used wrong site, whats your sites url?

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230047 10/15/2009 11:58 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad my bad used wrong site, whats your sites url? http://www.demongov.com/ubbthreads/ http://www.demongov.com ooooops my bad, I thought the url you were posting was your website

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230048 10/16/2009 12:03 AM Joined: Jun 2006 Posts: 1,344 NY G gliderdad veteran gliderdad veteran G Joined: Jun 2006 Posts: 1,344 NY ok so your url path is right but your full path may not be. When you ftp in, what path does it show ex: mine is /home/yoursite.dir/public_html/ubbthreads/images/ some could be htdocs and not public_html. Last edited by gliderdad; 10/16/2009 12:04 AM.

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230049 10/16/2009 12:06 AM Joined: Jun 2006 Posts: 1,344 NY G gliderdad veteran gliderdad veteran G Joined: Jun 2006 Posts: 1,344 NY Originally Posted by lightningrod Originally Posted by gliderdad my bad used wrong site, whats your sites url? http://www.demongov.com/ubbthreads/ http://www.demongov.com ooooops my bad, I thought the url you were posting was your website Nope, my bad, I didnt see you posting your url and went back to first page a saw the url, but that was for topic starter, not you

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230050 10/16/2009 12:09 AM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad ok so your url path is right but your full path may not be. When you ftp in, what path does it show ex: mine is /home/yoursite.dir/public_html/ubbthreads/images/ some could be htdocs and not public_html. /home/my_ftp_username/demongov.com/ubbthreads

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230051 10/16/2009 12:12 AM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad ok so your url path is right but your full path may not be. When you ftp in, what path does it show ex: mine is /home/yoursite.dir/public_html/ubbthreads/images/ some could be htdocs and not public_html. I just ftp'd in with a client instead of net2ftp through my web hosting server through the browswer it just says: /demongov.com/ubbthreads ? Last edited by lightningrod; 10/16/2009 12:13 AM.

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230052 10/16/2009 12:13 AM Joined: Jun 2006 Posts: 1,344 NY G gliderdad veteran gliderdad veteran G Joined: Jun 2006 Posts: 1,344 NY Your using dreamhost? If so /home/username/domain.com/ (where "username" is your username and "domain.com" is your domain) taken from here http://blog.dreamhosters.com/kbase/index.cgi?area=346

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230053 10/16/2009 12:14 AM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad Your using dreamhost? If so /home/username/domain.com/ (where "username" is your username and "domain.com" is your domain) taken from here http://blog.dreamhosters.com/kbase/index.cgi?area=346 yes I see that correct path as the full path in my UBB forum CP

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230054 10/16/2009 12:15 AM Joined: Jun 2006 Posts: 1,344 NY G gliderdad veteran gliderdad veteran G Joined: Jun 2006 Posts: 1,344 NY /home/username/demongov.com/ubbthreads/images/avatars should be full path

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230055 10/16/2009 12:18 AM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad Your using dreamhost? If so /home/username/domain.com/ (where "username" is your username and "domain.com" is your domain) taken from here http://blog.dreamhosters.com/kbase/index.cgi?area=346 CP > Master Settings > DB's Paths & URLs Full URL to Main Directory: http://www.demongov.com/ubbthreads Relative URL to Main Directory: /ubbthreads Absolute PATH to Main Directory: /home/myusername/demongov.com/ubbthreads

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230056 10/16/2009 12:21 AM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad /home/username/demongov.com/ubbthreads/images/avatars should be full path CP > Membership > Profile Settings Avatars Avatar Upload Storage Directory: http://demongov.com/ubbthreads/images/avatars Full URL to Avatar Upload Storage Directory: /home/myusername/demongov.com/ubbthreads/images/avatars

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230057 10/16/2009 12:23 AM Joined: Jun 2006 Posts: 1,344 NY G gliderdad veteran gliderdad veteran G Joined: Jun 2006 Posts: 1,344 NY try adding http://demongov.com/ubbthreads/images/avatars/default so add /default to both Last edited by gliderdad; 10/16/2009 12:24 AM.

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230058 10/16/2009 12:23 AM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by lightningrod Originally Posted by gliderdad /home/username/demongov.com/ubbthreads/images/avatars should be full path CP > Membership > Profile Settings Avatars Avatar Upload Storage Directory: http://demongov.com/ubbthreads/images/avatars Full URL to Avatar Upload Storage Directory: /home/myusername/demongov.com/ubbthreads/images/avatars I first tried http://demongov.com/avatars I created that avatars directory first didn't work Than I tried http://demongov.com/ubbthreads/images/avatars That folder already existed

Re: Recently upgraded and members having problems making changes to their profiles and avatars gliderdad #230059 10/16/2009 12:24 AM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by gliderdad try adding http://demongov.com/ubbthreads/images/avatars/default so add /default to both ok thanks will try that if it doesn't work I'll try this again tomorrow I need to take a break thanks bro

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230060 10/16/2009 12:28 AM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by lightningrod Originally Posted by lightningrod Originally Posted by gliderdad /home/username/demongov.com/ubbthreads/images/avatars should be full path CP > Membership > Profile Settings Avatars Avatar Upload Storage Directory: http://demongov.com/ubbthreads/images/avatars Full URL to Avatar Upload Storage Directory: /home/myusername/demongov.com/ubbthreads/images/avatars I first tried http://demongov.com/avatars I created that avatars directory first didn't work Than I tried http://demongov.com/ubbthreads/images/avatars That folder already existed Didn't work I'm going to have to try again tomorrow I feel so dizzy I'm about to faint I can't take this anymore I've been trying to fix this Avatars problem for about 4 hours goodnight

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230063 10/16/2009 10:03 AM Joined: Jun 2006 Posts: 9,242 Likes: 1 Aberdeen, WA R Rick Former Developer Rick Former Developer R Joined: Jun 2006 Posts: 9,242 Likes: 1 Aberdeen, WA If you're working with mywebsite.com/avatars then make sure that the avatars directory that you created is above your ubbthreads directory and not inside of it.

Re: Recently upgraded and members having problems making changes to their profiles and avatars Rick #230065 10/16/2009 10:41 AM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by Rick If you're working with mywebsite.com/avatars then make sure that the avatars directory that you created is above your ubbthreads directory and not inside of it. Ok I just tried it your way right now Didn't work Avatar Upload Storage Directory: http://demongov.com/avatars Full URL to Avatar Upload Storage Directory: /home/myusername/demongov.com/avatars

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230066 10/16/2009 11:02 AM Joined: Jun 2006 Posts: 9,242 Likes: 1 Aberdeen, WA R Rick Former Developer Rick Former Developer R Joined: Jun 2006 Posts: 9,242 Likes: 1 Aberdeen, WA Ok, I think there is a bit of confusion here. For Avatars, it asks for 2 things. Avatar Upload Storage Directory and Full URL to Avatar Upload Storage Directory. The Full URL should be: http://demongov.com/avatars For the Avatar Upload Storage Directory, you'll need the proper path. To find out what that is, go to your DB, Paths & URLs section of the Control Panel and then click on the Paths & URLs Tab. Look at the Absolute PATH to Main Directory Setting. Whatever that is set to, just change the ubbthreads at then end to avatars. So if it says: /path/to/your/site/ubbthreads Then your Avatar Upload Storage Directory is going to be: /path/to/your/site/avatars

Re: Recently upgraded and members having problems making changes to their profiles and avatars Rick #230067 10/16/2009 11:26 AM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by Rick Ok, I think there is a bit of confusion here. For Avatars, it asks for 2 things. Avatar Upload Storage Directory and Full URL to Avatar Upload Storage Directory. The Full URL should be: http://demongov.com/avatars For the Avatar Upload Storage Directory, you'll need the proper path. To find out what that is, go to your DB, Paths & URLs section of the Control Panel and then click on the Paths & URLs Tab. Look at the Absolute PATH to Main Directory Setting. Whatever that is set to, just change the ubbthreads at then end to avatars. So if it says: /path/to/your/site/ubbthreads Then your Avatar Upload Storage Directory is going to be: /path/to/your/site/avatars I just checked again The paths are correct It's not working I have no idea what the problem is

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230069 10/16/2009 11:43 AM Joined: Jun 2006 Posts: 9,242 Likes: 1 Aberdeen, WA R Rick Former Developer Rick Former Developer R Joined: Jun 2006 Posts: 9,242 Likes: 1 Aberdeen, WA What's the actual error message it's giving now?

Re: Recently upgraded and members having problems making changes to their profiles and avatars Rick #230070 10/16/2009 11:49 AM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by Rick What's the actual error message it's giving now? Testing 'http://demongov.com/avatars' Directory does not exist! Test failed. Either the directory was not found or cannot be written to by the web server.

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230071 10/16/2009 12:15 PM Joined: Jun 2006 Posts: 9,242 Likes: 1 Aberdeen, WA R Rick Former Developer Rick Former Developer R Joined: Jun 2006 Posts: 9,242 Likes: 1 Aberdeen, WA Ok, that still doesn't look right. It should be saying something like: Testing /path/to/your/site/avatars What you have is it's testing the URL, not the path. You might have them mixed up. On your avatars control panel page what do you have for the first 2 boxes?

Re: Recently upgraded and members having problems making changes to their profiles and avatars Rick #230072 10/16/2009 12:26 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by Rick Ok, that still doesn't look right. It should be saying something like: Testing /path/to/your/site/avatars What you have is it's testing the URL, not the path. You might have them mixed up. On your avatars control panel page what do you have for the first 2 boxes? Ok, I am here: CP > Membership > Profile Settings Avatars Avatar Upload Storage Directory: http://demongov.com/avatars Full URL to Avatar Upload Storage Directory: /home/myusername/demongov.com/avatars

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230073 10/16/2009 12:30 PM Joined: Jun 2006 Posts: 9,242 Likes: 1 Aberdeen, WA R Rick Former Developer Rick Former Developer R Joined: Jun 2006 Posts: 9,242 Likes: 1 Aberdeen, WA You have them mixed up. Swap them around

Re: Recently upgraded and members having problems making changes to their profiles and avatars Rick #230074 10/16/2009 12:42 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by Rick You have them mixed up. Swap them around Ay caramba ! Thanks you, sir God bless you ! Testing '/home/myusername/demongov.com/avatars' Directory exists and is writeable. Test passed. That was beautiful !

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230075 10/16/2009 12:49 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 What do you think should be the chmod to that avatars directory? http://demongov.com/avatars ?

Re: Recently upgraded and members having problems making changes to their profiles and avatars lightningrod #230078 10/16/2009 12:57 PM Joined: Jun 2006 Posts: 9,242 Likes: 1 Aberdeen, WA R Rick Former Developer Rick Former Developer R Joined: Jun 2006 Posts: 9,242 Likes: 1 Aberdeen, WA 777 for the directory

Re: Recently upgraded and members having problems making changes to their profiles and avatars Rick #230079 10/16/2009 1:12 PM Joined: Oct 2009 Posts: 260 L lightningrod enthusiast lightningrod enthusiast L Joined: Oct 2009 Posts: 260 Originally Posted by Rick 777 for the directory thanks bro