UBB.threads PHP Forum Software Community Forums UBB.threads Version 7/8 Support Password retreival?

Is there any reason why the password retrieval system might not work after an upgrade? Is there some setting or permission that the Adminsitrator needs to adjust?

One member complained about not getting it sent to him. (This might be because his profile did not have his new email address -- i'm not really sure. I'll ask him.)

It seems as though a few of our users were unable to sign on after transferring from 6.2 to 7.5.3.

I understand that it's often an issue about the passwords being case sensitive.

thanks again for the help, you guys here have been great

Nothing special needs to be configured. As long as emails are working in general, then password emails would be working as well.

You had an idea on one, and that would be an improper email address. Another possibility is the password mail getting caught in a spam filter.

What you can do to test, is logout with your own account (after verifying your email is correct) and then request a temporary password and see if it comes to you.

Thanks again, Rick.