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Joined: Nov 2010
Posts: 6
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stranger
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Posts: 6
Originally Posted by Ruben
Okay I took a peek and I see some improvements.
But as a guest testing the shoutbox I get a message that states:
"You do not have permission to use shoutbox"
It does not look like a standard message from ubb because it is a popup dialog.
Yeah, that was always there since the beginning of my installation from years ago. You should, even as a guest and not logged in, be able to see the Shout Box entries.

Originally Posted by Ruben
Might want to start with checking user settings for access:
Control Panel ยป Site Permissions
Can use the shoutbox
Can see the shoutbox

All checked out, everyone has permission (indicated by the number "1" in the field) to see it and everyone, except guests, have permission to use it.

Are we at the end of our rope here?

Joined: Dec 2003
Posts: 6,629
Likes: 85
Joined: Dec 2003
Posts: 6,629
Likes: 85
BTW, Even if any setting looks correct still select the save options.
It could be you have a hosed file somewhere and that will rewrite to the database.


Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Joined: Dec 2003
Posts: 6,629
Likes: 85
Joined: Dec 2003
Posts: 6,629
Likes: 85
Okay we posted on top of each other.
But even though you have a older version.
No you are not at the end of the rope.
Open a support ticket.


Blue Man Group
There is no such thing as stupid questions. Just stupid answers
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Thanks for your help, Ruben. I've just opened a new Support Ticket. They can surely find the issue.

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Fixed! Here's what I was told from the UBB Support expert shortly after opening the support ticket:

Quote
Hello!

Fixed this for you. In that particular version there were a few issues with multi-byte characters, characters from some languages. I\'ve had to purge the entries from the shoutbox, but it should be working ok now.

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