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Joined: Jun 2006
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Joined: Jun 2006
Posts: 142
I'm trying to upgrade my members area, but it just keeps sending me back to the submission form.

When changing the number of years to upgrade for, the page is automatically submitted and I'm back at the original submission form. On it, it says I need to enter a US state, and both the state selection and country selection has been reset. Tried a couple of times now, always with the same result.


aka Olle Johansson
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Hi Gardener. Let me take a look and I'll see what's going on. We do use a bit of javascript there, but it's been tested pretty thoroughly. Can you tell me what browser you're using just in case so I can test with the same?

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Ah, sorry, forgot about that. It's Chrome 4.0.249.43 on a Mac. I'll try with Firefox.

Last edited by Gardener; 01/02/2010 12:31 AM.

aka Olle Johansson
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Ok, everything else is still filled in, just the state and country are reset?

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Ok, actually I see the problem. Give me about 5 minutes or so.

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Yep, everything else is still there. Could be the automatic form cache in the browser though.

Just tried with Firefox 3.5.3 on Mac with the same result.

The "State/Province" field in the VISA billing information section is highlighted as not being filled out. And it's reverted to "Select state/province:", from "Outside US/Canada" that I had selected.

As a side note, I'm wondering how the country list is sorted, as Sweden is above Singapore, not to mention El Salvador.


aka Olle Johansson
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Ok, it took longer than 5 minutes, but it should be working properly now smile

Will check the sorting.

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Yup, now it worked. 5 years purchased! Thanks for a great product, and as always, great support.


aka Olle Johansson

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