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Private Message counts wrong #237751 07/05/2010 8:12 AM
Joined: Nov 2004
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luket Offline OP
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People have been telling me my PM box is full.
I checked and I only have one message in my PM box.
I recently set my PM limit from 1001 and 100.
My actual PM box says Quota: 1/1000.

I tried to run database maintenance, both prune and the cleanup orphaned ones and that didn't help.

You ever seen this before?

PS. I don't believe I am the only seeing this.


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Re: Private Message counts wrong [Re: luket] #237753 07/05/2010 8:33 AM
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Rick Offline
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Hmm, not too sure off hand on that one. Might be best if you can open up a support ticket with ftp and admin info to your forums so we can look into it.

Re: Private Message counts wrong [Re: Rick] #237755 07/05/2010 9:11 AM
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luket Offline OP
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sure, i'll do that now


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Re: Private Message counts wrong [Re: luket] #237756 07/05/2010 10:40 AM
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luket Offline OP
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okay, ticket submitted


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Re: Private Message counts wrong [Re: luket] #237757 07/05/2010 11:06 AM
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Rick Offline
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Got one of our guys currently looking into it.

Re: Private Message counts wrong [Re: Rick] #237759 07/05/2010 12:48 PM
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SteveS Offline
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Originally Posted by Rick
Got one of our guys currently looking into it.


On a HOLIDAY???

You slave driver!! laugh


Steve

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Re: Private Message counts wrong [Re: SteveS] #237760 07/05/2010 12:50 PM
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Rick Offline
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Better them than me. Although I'm working anyways wink

Re: Private Message counts wrong [Re: luket] #237761 07/05/2010 4:28 PM
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Ruben Offline
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Besides the odd problem with downsizing your quota.
You need to remember that the quotas are on the member side also.
Meaning if they exceed there quota they will not be able to send a PM message to someone that is not over there quota.

If that makes any sense.


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Re: Private Message counts wrong [Re: Ruben] #237762 07/05/2010 5:02 PM
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Ruben Offline
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Just to recap on the quota/permission settings.
There are three.

1.Total # of private topics allowed
The maximum number of private topics this group can have. If this is set to 0, this group cannot start new private topics.

2.Max # of private topic participants
This setting dictates the maximum number of users that can be invited to a private topic.

3.Total # of posts allowed in a private topic
When a private topic has more than this many posts, users in this group will not be allowed to add any more posts.


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There is no such thing as stupid questions. Just stupid answers
Re: Private Message counts wrong [Re: Ruben] #237763 07/05/2010 5:09 PM
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luket Offline OP
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Yeah, #1 is the one the killed me .. I had a nitwit get in there and message bomb me with 1000+ PMs .. I was able to delete them (I thought) but the blast corrupted my message database.

I *think* I'm okay now thanks to Jake.

Thanks Jake!!

I'm eagerly awaiting Threads 8 where I can do serious PM maintenance smile


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Gold Member since Feb 2008

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