UBB.threads PHP Forum Software Community Forums UBB.threads 7 Bug Reports Who's Online island counters never change V7.5.6

Maybe part of bad V7.5.6 download ?
but the Who's Online island counters have not changed values since I updated to V7.5.6

Yet if I click on who's online URL to bring up that screen the counts there for guests and spiders have far different values then island does

As example at this time is same as since Saturday

Who's Online
1 registered (1 invisible), 6 Guests and 4 Spiders online.

Yet online screen shows 14 guests and 8 spiders

They will never really match due to cache times. But the island never changes is another thing.
What time frame do you have the island set to?

sounds like it's displaying the cached version of the online island.

did you 'Clear Cache' and also set the portal setting to update ever xx minutes?

FYI the island counters have not changed once since update done on saturday,
I have cleared cache and no change

Saw the ticket on this and replied there. Could be permissions. FTP in and wipe out everything in the cache/ directory except for the index.html file and then rebuild the cache.

Cache time for Who's Online is set to 5 minutes but again who's online counters same values as since Saturday when 7.5.6 update was done from 7.5.2

Okay you may need to manually delete the cache files.
It does happen to some.
FTP to your site goto the cache folder delete all files except for the index htm or index.html file.
Then rebuild the cache from the control panel again.
The rebuild will force all the files to be re-created.
Then see if it gets stuck again.

Cache named directory shows 61 objects is that the correct one ?

Could be, it depends on what features/islands/rss feed you have enabled.
But anyway as Rick stated might want to double check the file permissions for the cache folder.

What function in CP does this as I deleted all but 2 index files and did you clear cache function but now all islands are missing ?

What should the rights be and is that to the folder or all files in it ?

That would be:
Control Panel » Clear Cache
Then select submit.
Again check file permissions on your cache folder

For me the cache folder is set to 777. The files should write by themselves.

Don't forget you can goto:
Control Panel » Permission Checks
It will show you if some folders and or files failed but you can't change the permissions there.
Also if something shows failed you can click on it to expand to see if there is just one file that is a issue.

Damn, :-(

Cache directory is set to 777
Cache_builders is set at 677 ( is that right?)

All islands are missing on all pages along with gallery images
I cleared cached, deleted 59 files, leaving 2 index files
rebuilt posts, etc
Cache folder now shows only 21 files

Islands still missing

Okay lets start over.
I think you need to double check all file permissions.
GOTO;
Control Panel » Permission Checks
Make sure all shows okay.

And for my case cache builders folder is set to 777

He He you did not need to expand them to post.
Now goto:
Control Panel » Clear Cache
Select the clear cache button.
That should create all the island files for your site in the cache folder.
If it does not then I suggest you call on Rick again with another support ticket.

I think it is fixed now for whatever reason the cache_builders folder was changed from 777 to 677
changed that and now islands are back

Yea not what I planned, I just screen copied the premission screen contents but a paste here expanded the whole list

OK end results to all this, islands now back and who's online island counters are now functional and match the online screen page.

Something real odd with the V7.5.6 downloaded on Saturday :-(

Thanks for all the help guys. . .

Cool!
The control panel will not check all of the folders but most of them.
You might want to download the install documentation and double check all of the folder/file permissions for peace of mind.