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#246389 10/19/2011 6:10 PM
Joined: Oct 2006
Posts: 358
enthusiast
enthusiast
Joined: Oct 2006
Posts: 358
Our site is hosted on a VM server at Webintellects. About twice a month it goes down (is unavailable) until we discover it and reboot the server.

A while back one of the techs said that it might be a memory leak caused by UBB.

How would I go about troubleshooting that?


--BIll B
Bill B #246392 10/19/2011 8:44 PM
Joined: Aug 2010
Posts: 103
R
member
member
R Offline
Joined: Aug 2010
Posts: 103

Do you use cPanel?

And yeah, I heard all that stuff before and it was bogus. Hosting companies want to blame anything but themselves. It is a struggle sometimes.

VM means virtual?

Larry

Bill B #246393 10/19/2011 8:51 PM
Joined: Oct 2006
Posts: 358
enthusiast
enthusiast
Joined: Oct 2006
Posts: 358
Yes, we are on a Virtual server. With Guaranteed space, CPU, etc. But... it's still running under a "virtual" OS, so that's what appears to lock up. If I log in and reboot, then it's good for 2 or 3 weeks.


--BIll B
Bill B #246394 10/19/2011 9:10 PM
Joined: Apr 2007
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Former Developer
Former Developer
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ubb isn't causing a memory leak smile

Bill B #246397 10/19/2011 11:00 PM
Joined: Jun 2006
Posts: 16,299
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UBB.threads Developer
UBB.threads Developer
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I highly doubt a PHP script (UBB.threads) is "causing" any sort of issues


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Bill B #246401 10/20/2011 12:31 PM
Joined: Oct 2006
Posts: 358
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Joined: Oct 2006
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Okay, thanks... I'll post a ticket with Webintellects.


--BIll B

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