UBB.threads PHP Forum Software Community Forums UBB.threads 7 Discussion Version 7 Assistance MindRaven

Does Rick no longer own that? He is not answering and am getting messages from names I have never heard before.

and they are NOT fixing broken things.

AFAIK Rick's wife is still running MindRaven (as it was her "project"), the Domain Whois doesn't really supply any owner information though...

I got an email from them today that they where changing payment processors, but I haven't really heard anything from them lately other than that.

What's broken ?

I believe it is hostmammoth.com now.

SOME DOMAN NAMES are not being redirected right, I spent hours with them basically messaging the same thing..

I do all of my client domain registrations through my Reseller account with eNom; ultimately everything goes through their servers (including DynDNS services).

It's most likely that they're ultimately doing the same thing with whatever reseller registrar they chose.

I had problems accessing our sites that are hosted with Mindraven via FTP yesterday, but now it is working. Rick emailed me saying he had to sell Mindraven We went with Mindraven because of the great support Rick had always provided. Now what to do, first UBB and now the hosting.... Thoughts?

Am in a similar situations...

At least you got a response.

the server has moved from chicago to Virginia for me. I expect that is why we had so many missing posts on my forum.

I understand changes, but is it too much to keep us informed?

R E A L L Y?

Stan--having problems with missing posts as well this morning. Is this the same thing you experienced?

I opened up a service ticket, should I ignore it?

Well I thought I was fine with Mindraven. But one of my sites appears to be down now. No FTP,HTTP or email.
The site in question is on the ruby server.
Off to the support desk I guess.

My site also has had some missing posts. AND PMs sent, then disappearing.

Larger issue, my site has two webcams, connecting via FTP every 5 minutes to upload a new picture. Yesterday (Nov 7), they were completely unable to connect. And I was unable to connect directly via FTP as well.

I opened a Mindraven support ticket, and was told they had shut down ftp access while they migrated the site to a different server "for better performance". About midnight Pacific Standard time (San Francisco, California, USA), I noticed there were missing messages.

FTP started working soon after that, but today, I had more trouble with ftp: One remote connection working, the other not, then vice versa. As I write this, one is currently not working.

In my Mindraven support ticket, I have been answered by several: Anand, then Priya, and last, Yogesh.

Edit: And I see my server is now listed at iWeb Technologies Inc., Montreal, Canada.

Found this tidbit Mindraven for sale with google.
Looks like it was sold 10-25-2011.

...and to think I transferred to Mindraven hosting so it could be handled by the people who built UBB Threads. This stinks. ...sold down the river.

Yes it does. That was one reason I went there. Besides the pricing tiers.
Still have not figured out who actually,really owns Mindraven now.
But the interesting note on the sale was Rick was keeping the dedicated server accounts.

Interesting, I would have bought it to bring it all back together again but was never approached.... I have servers ready to go with cpanel so the transition will be easy to move over, PM me if anyone is looking to move....

thanks!

Brooks

Kinda how I feel this morning. I sold the hosting move to Mindraven to the club board members for that exact reason... I also moved my dads website there earlier this year. If I had not had FTP issues yesterday I would have never known...

PM Sent!

PM sent.

Fairly small site for hosting.
Waiting on Brooks to respond to my PM.

That "was" what I liked about Mindraven, small and great support!

Should I close the board until they can resolve this? It was stable an hour ago and now it is glitching again. Losing posts and threads.

I can't believe this.

I'm one of Rick's dedicated server customers, so I guess he didn't sell me? Yet?

I'm very disappointed in this turn of events.

My site is on the blink again.... webcam is uploading, but on the web, pics are two days old. And I cannot connect directly to the server via FTP.

They are really messing this up.

Another sad day but glad things are looking up with UBB and I'm sending a PM to Brooks.

"This hasn't been a full time job"......

Sounds eerily familiar that does, along with the way things have been done.

Good luck everyone.

how do i switch to a hoster that works again?

Contact Brooks

Buy new hosting, move SQL DB and Files and Domain to new host (or have the files and db transitioned for you).

Honestly, I was tempted to go with MindRaven for hosting for the longest time... I'm glad I didn't, I wouldn't want my sites hosted in Canada by a company located in India...

Yup, I was close to moving a friends site to MindRaven, glad I didn't.

http://www.expresshosting.net/content/linux-web-hosting-packages/

"We are the official hosting company of UBB.Threads. Ask us about our free migration services to migrate your UBB.Threads installation."

Just signed up with Express, thank you Brooks.

Moving in an hour.

so if i sign up with them they will come in and switch everything for me? what will i have to do other than make the payment? im pretty puter dumb.

Yes, he is doing it for me at this moment.

The only thing he needed from me was access to c-panel (user name and password and the URL registration info)

As soon as I set up a billing profile he was off and running.

ok im on it!

the blogs I host, and other forums, my amazon store are down. Was not told that was going to happen. Am thinking.. ... this is not going to work out well for them.

Nope, I made the move earlier. I know I am small potatoes compared to some of y'all but my money is just as green as anybody else's.

This was a terrible way to treat a customer when the initial implementation was so smooth. Then to be slapped in the face with this mess?

I have a very sour taste in my mouth currently.

Cripes. We were just in the midst of planning for a move to Mindraven due to a history of good service from Rick, so found this news of the sale quite disappointing but glad to have found out in advance!

It is beyond me to comprehend why he would not have approached you for an offer first Brooks, to at least see if you might be interested.

Anyway, I just wanted to mention for the benefit of readers, that Brooks' team was asked to put 7.5.6p2 into place on our site. The process was handled professionally, quickly, and without a hitch it was done - a good first experience overall. Thank you Brooks (et al)!

Two quick questions, if I may:
Our current host is at times 'throttling' our site and from what I gather, many hosts actively discourage business of hosting community forums. 1. Does your partner, Express Hosting, utilize any form of throttling and, 2. what rate is charged should a site exceed the monthly bandwidth limit please? Not that we'd exceed it - just curious.

Thank you!
And thank you Stan for the heads-up about this!
mig

My issue is I just renewed for a year on one site in October just before the sale.
So unless the walls come tumbling down I will probably stay there for the one site for now.

Hi there. My name is Tom and I run ExpressHosting. Brooks pointed me to your post and I wanted to take a minute to answer your questions directly.

1) Throttling: ExpressHosting has no problem hosting community forums, but we do use a form of throttling on our shared servers called CloudLinux. CloudLinux is designed to help moderate sites and prevent them from using more than their fair share at any given time. Most customers never even notice it.

For example, we had a site that was listed on a big site suddenly one day. The surge in traffic crushed the site, but CloudLinux prevented this site from crashing the other sites on the shared server. We moved that customer to a dedicated server and throttling is no longer an issue.

2) Bandwidth: We have a pretty lax policy on bandwidth utilization. If you happen to go over one month, we don't mind and we will just reset the bandwidth for your site for that month. If it is something that is consistently occurring, we would suggest you move to the next hosting package up to give yourself more bandwidth (our packages double in size for each tier). Our base package includes 100GB of monthly data transfer, so you have to try pretty hard to meet that.

Please let me know if you have any other questions.