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Re: Help! All of Mindraven hacked [Re: Iann128] #247897 01/13/2012 4:32 PM
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SD Offline
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p2 stands for patch level 2 wink

Re: Help! All of Mindraven hacked [Re: apfund] #247898 01/13/2012 4:36 PM
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Ruben Offline
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Originally Posted by apfund
Is 7.5.6p2 the patched version?

I'm pretty sure I installed it properly a few months ago, but i wanted to double check.

I have it installed at assetprotectioncorp dot com/forums/

You have it correct, that is the latest version.
The patch is to protect the software from a previous found attack.
This topic is about a attack on a web host. As mentioned already
Which the two are separate issues.

So you are good to go for the forum software.


Blue Man Group
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Re: Help! All of Mindraven hacked [Re: Iann128] #247901 01/13/2012 5:18 PM
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Stan Offline
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My websites scooted along really nice all morning. Our "THIS WEEK" we sent out zipped out so faaaaaaaaast.

Very Pro MindRaven.com they have gone above and beyond anything I have asked/requested.


http://clubadventist.com/forums

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Re: Help! All of Mindraven hacked [Re: Iann128] #247902 01/13/2012 5:29 PM
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Iann128 Offline OP
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Now I am getting Database error only visible to forum administrators... One of my users said the right side islands were not showing up so I went into control panel and tried to update the layout and after I hit update setting I get the above error now. WTF...


Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
Re: Help! All of Mindraven hacked [Re: Iann128] #247903 01/13/2012 5:38 PM
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Ruben Offline
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You people need to contact Mindraven to resolve your issues.
Venting here is one thing but if you don't open a support ticket then they are not aware of any problems you have.

Also if you have logs enabled you would be able to view detailed info on the error instead of the generic message.


Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Re: Help! All of Mindraven hacked [Re: Iann128] #247904 01/13/2012 5:42 PM
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Iann128 Offline OP
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I plan to contact them Ruben, but this morning the only way to contact them was here as their mail server was hosted on the same server that was hacked.... Not sure keeping you business email server on the same shared server as your "Paying" customers is such a good idea....

Quote:
Also if you have logs enabled you would be able to view detailed info on the error instead of the generic message.


I think I have this turned on but not sure where to look...


Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
Re: Help! All of Mindraven hacked [Re: Iann128] #247906 01/13/2012 6:07 PM
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Mindraven Offline
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Hello,

The best way to get fast support is to open a ticket in your client area : http://www.mindraven.com/whmcs

This error is recent ?

Note: please open a ticket...

Re: Help! All of Mindraven hacked [Re: Iann128] #247908 01/13/2012 6:12 PM
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Iann128 Offline OP
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That would have worked if mindraven.com was not down this morning smile the error is a UBB error I think...


Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
Re: Help! All of Mindraven hacked [Re: Iann128] #247909 01/13/2012 6:20 PM
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Mindraven Offline
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In your include folder, you have config.inc.php.bak & config.inc.php.

I have just replaced the two files and it seem to work now.

Re: Help! All of Mindraven hacked [Re: Iann128] #247910 01/13/2012 6:24 PM
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Yelling on us seems easy but you must not forget that we are not always the cause of your problems ...

Re: Help! All of Mindraven hacked [Re: Mindraven] #247912 01/13/2012 6:33 PM
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Iann128 Offline OP
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Originally Posted by Mindraven
Hello,

The best way to get fast support is to open a ticket in your client area : http://www.mindraven.com/whmcs

This error is recent ?

Note: please open a ticket...

Did but you replied here first. smile Not trying to start trouble in this forum, this was just the only way I could think to get a hold of anyone this morning. But thanks to Israel I now have a cell number to contact Mindraven if this happens again.


Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
Re: Help! All of Mindraven hacked [Re: Iann128] #247914 01/13/2012 6:46 PM
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Stan Offline
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Many of us are logical, patient, understanding, long suffering etc. UNTIL OUR FORUM GOES DOWN smile

Am not surprised he gave you his personal cell phone number. As I said before... they go above and beyond.


http://clubadventist.com/forums

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Re: Help! All of Mindraven hacked [Re: Mindraven] #247918 01/13/2012 7:35 PM
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vintagerace Offline
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Israel, I lived in Québec for 8 years, in fact I was about 20 km from you in St Antoine sur Richelieu. Maybe you already know this but I can tell you that we Americans can be kind of intolerant. We aren't as nice as you Canadians, specially when it comes to politics and business!

Re: Help! All of Mindraven hacked [Re: Iann128] #247919 01/13/2012 7:47 PM
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Mindraven Offline
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Quote:
Israel, I lived in Québec for 8 years, in fact I was about 20 km from you in St Antoine sur Richelieu. Maybe you already know this but I can tell you that we Americans can be kind of intolerant. We aren't as nice as you Canadians, specially when it comes to politics and business!


Yes we are very, very tolerant smile In the world of web hosting, it's a prerequisite haha.

Re: Help! All of Mindraven hacked [Re: Iann128] #248193 01/27/2012 4:28 PM
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VaGunTrader Offline
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my site went down about a half your ago.
A member called me to say there was some other page on my website that was belonged to a Muslim hacker ???

Re: Help! All of Mindraven hacked [Re: Iann128] #248194 01/27/2012 4:30 PM
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SD Offline
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http://www.mindraven.com/ is where you deal with their hosting issues.

not here

Re: Help! All of Mindraven hacked [Re: VaGunTrader] #248195 01/27/2012 4:49 PM
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Ruben Offline
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Originally Posted by VaGunTrader
my site went down about a half your ago.
A member called me to say there was some other page on my website that was belonged to a Muslim hacker ???

Also it may not be the fault of Mindraven if you have not upgraded to the latest security patch.
BTW, I am with mindraven and currently my site is fine.


Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Re: Help! All of Mindraven hacked [Re: Iann128] #248196 01/27/2012 6:14 PM
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Gizmo Offline
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I just got an email from MindRaven (which is funny because I don't host with them, so evidently they took it from the affiliate table) which says:

Quote:
Mindraven Hosting

Hi,

We are performing an emergency re-install on the server and will restore all of your last night backup.

We are sorry for the inconvenience.

Thank you for your understanding.

-----
Mindraven Administration


Looks like they may have been hacked again...


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Re: Help! All of Mindraven hacked [Re: Gizmo] #248198 01/27/2012 6:17 PM
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I just got the same email

Re: Help! All of Mindraven hacked [Re: Iann128] #248203 01/27/2012 6:45 PM
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Gizmo Offline
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Quote:
Mindraven Hosting

Hi,

Re-installation of Foxy server has been cancelled because there is no problem with it.

We will only re-install clients on BOX1.

Thank you.

-----
Mindraven Administration


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Re: Help! All of Mindraven hacked [Re: Gizmo] #248214 01/28/2012 1:30 AM
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Yep .... still waiting..... whistle

Originally Posted by Gizmo
Quote:
Mindraven Hosting

Hi,

Re-installation of Foxy server has been cancelled because there is no problem with it.

We will only re-install clients on BOX1.

Thank you.

-----
Mindraven Administration

Re: Help! All of Mindraven hacked [Re: Iann128] #248217 01/28/2012 9:30 AM
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VaGunTrader Offline
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seems the hacker really did a number on the server. Awaiting the backed up data to get everything going again.... I hope !!

A member was on my site just as it was hacked and said it was tn-pirate who hacked the server.

I googled tn-pirate and found a bunch of other sites he hacked and still controls.
http://dvdscoop.com/author/latest-movie-trailers/
http://www.syariahconsultancy.com/
http://visiontechss.com/



Re: Help! All of Mindraven hacked [Re: Iann128] #248219 01/28/2012 5:45 PM
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Mindraven Offline
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Sorry for my late response here but since yesterday, i have sleep only 3 hours.. we work on this issue a lot !! We are the aim of an hacker team (TN_pirate & TN_scorpion). Since the latest hack the 13th January, we have invested 1000$ in security specialist and firewall equipment to prevent future attack and again.. we are attacked and this times the hackers have completely defaced the entire servers. Fortunately, we have off-site backup and we work a lot at this times to recovery all websites for tonight.

We are simply not lucky.. even the bigger web hosting company are hacked everyday like dreamhost, hostgator, etc..

When an hacker decide to kill you, is it really hard to block him, even if you are a worldwide web host.

Don't worry for your website, we make daily backup and all websites are up-to-date, only post from the day of 27th will be lost and we apologize for this.

Thank you to everyone for your understanding.

Israel Gaudette
Mindraven.com


Re: Help! All of Mindraven hacked [Re: Iann128] #248250 01/30/2012 5:53 PM
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Steve C Offline
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My site is out as I write this. So is www.mindraven.com.

Re: Help! All of Mindraven hacked [Re: Iann128] #248251 01/30/2012 6:03 PM
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Ruben Offline
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I am sure there is a valid reason. And I don't want to get into a mindraven bashing.

But myself I have had enough.

I have been offline all afternoon. Besides a existing email issue I started on yesterday.


Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Re: Help! All of Mindraven hacked [Re: Iann128] #248257 01/30/2012 9:13 PM
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Gizmo Offline
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I got this earlier:
Quote:
Mindraven Hosting

Hi,

As most of you may have noticed, we have had a few problems with security and the stability of our servers due to a recent, powerful hack.

We are working hard at Mindraven Hosting to fix everything that has been damaged by the pirate.

Our servers went down today for about 2 hours to perform an emergency security maintenance to make sure that what happened dosen't happen again.

Our servers MAY experience a few other downtimes during this next week because we will be greatly enforcing security and backup mesures.

If there are any downtimes, there should be pretty short and nobody should panic if sometimes, something is not working correctly on their website.

If your website seems to be affected by something, open up a support ticket and it will be a pleasure to assist you.

Again, we are truly sorry for what happened are actively working on solving all the problems we have.

We sincerely hope that this event didn't affect your trust in our company.

Thank you

----------
Mindraven Hosting Administration


Honestly, with issue after issue I don't see why you guys aren't demanding refunds and going elsewhere...


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Re: Help! All of Mindraven hacked [Re: Iann128] #248258 01/30/2012 9:38 PM
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cascadeclimbers Offline
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Wow this is making Dreamhosts problems minor.


Won't you take me to Funkytown?
Re: Help! All of Mindraven hacked [Re: Iann128] #248261 01/31/2012 3:16 AM
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Steve C Offline
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My site was out for 39 minutes or less, 3:23 PM to 4:02 PM Pacific Standard time (Z-8), based on web cam uploads.

I'm sticking with Mindraven so far.

Re: Help! All of Mindraven hacked [Re: Iann128] #248302 02/09/2012 2:00 AM
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Steve C Offline
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Hacked again! This time it has been down several hours. There is no response from the server when I try my site or my ftp connection.

Several other sites show:
This Site Was Hacked By
Tn-PiRaTe
TuN!S!3N H4Ck3R ...
All Muslims - Tunisia People - My Friends ..
*uck 4 : Israel <--I added the *

even gives an email: Tn-PiRaTe@HoTMaiL.Fr

If you Google "tn-pirate" dozens of hacked sites come up. He's obviously found a back door to break into many servers. Pretty danged annoying.

Last edited by Steve C; 02/09/2012 2:12 AM.
Re: Help! All of Mindraven hacked [Re: Iann128] #248304 02/09/2012 5:22 AM
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Stan Offline
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yeah, even mindraven.com is down. Am sure it is draining on the staff there.


http://clubadventist.com/forums

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Re: Help! All of Mindraven hacked [Re: Steve C] #248305 02/09/2012 6:45 AM
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VaGunTrader Offline
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it was about 11pm est last night when I realized my site was down. All I ever saw was it was timing out. I never saw any evidence of it being hacked. I sent in a ticket last night and usually get a response within minutes but havent heard back.

Did anyone actually see the Tn-pirate message on their website this time?

This crap is getting old !!!

Re: Help! All of Mindraven hacked [Re: Iann128] #248307 02/09/2012 7:57 AM
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WEBDosser Offline
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I aint been around here for a long time.

How many of you are using this MindRaven hosting?..

Re: Help! All of Mindraven hacked [Re: Iann128] #248308 02/09/2012 8:19 AM
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Re: Help! All of Mindraven hacked [Re: Iann128] #248316 02/09/2012 12:46 PM
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Steve C Offline
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iweb's blog reports:
Update 2012-02-09 12:20 EST- 90% of IP addressing and traffic on our NE datacenter (Smart Servers) are back to normal.

Mindraven.com and my site are still dead.

Edit: 9:48 AM PST: My site just reappeared, then back to "Server not found" a moment later.

Last edited by Steve C; 02/09/2012 12:50 PM.
Re: Help! All of Mindraven hacked [Re: Iann128] #248317 02/09/2012 3:00 PM
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Stan Offline
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i have one of my mind raven sites back up, which is really cool as it came up in time for an 11:00 interview I was doing for the www.hopetv.org

How cool is that? The only site i needed for the interview was working! www.hopechannel.ca


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Re: Help! All of Mindraven hacked [Re: Iann128] #248318 02/09/2012 4:05 PM
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Gizmo Offline
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Now I'm kind of curious what kind of SLA that MindRaven guarantees... lol...


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Re: Help! All of Mindraven hacked [Re: Iann128] #248319 02/09/2012 4:08 PM
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The only guarantee is saw is them stating 100% up time!! Not sure I have ever seen that service offered

Re: Help! All of Mindraven hacked [Re: Iann128] #248320 02/09/2012 5:45 PM
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Iann128 Offline OP
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Wow mine are still down.... My dads business site is down too. May be moving this weekend......


Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
Re: Help! All of Mindraven hacked [Re: Iann128] #248323 02/09/2012 6:46 PM
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ahdratalk Offline
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Sorry. I'm a new user to this forum and did not realize that another topic had been opened on this. Anyone have an update or know what is going on? The entire MindRaven web site is down, no one answers the phone there and my site has been down all day.

Re: Help! All of Mindraven hacked [Re: Iann128] #248329 02/09/2012 7:12 PM
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Steve C Offline
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This from the iWeb blog:
Quote:
Update 09/02/2012 17:40 EST – The incident affecting our network network is now resolved. Note that a few servers are still experiencing connectivity issues...

But here 90 minutes after that post, Mindraven and all the sites managed by them (including mine) appear to still be down.

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