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Attachment Manager won't close and return to topic #261009
01/23/18 11:23 PM
01/23/18 11:23 PM
D
Digitalgas  Offline OP
newbie
Joined: Dec 2008
Posts: 35
Just had a pro upgrade done to v7.6.1.1
The Attachment Manager comes up as full width, not a independent window. After uploading an image successfully, the "Done" button will not close the Attachment Manager and return to the post submission form. Tried it on 2 devices and 2 browsers. Clicking "Done" does nothing.

What needs to be done?

Express Hosting
Express Hosting "We are the official hosting company of UBB.threads. Ask us about our free migration services to migrate your UBB.threads installation."
Re: Attachment Manager won't close and return to topic [Re: Digitalgas] #261010
01/23/18 11:25 PM
01/23/18 11:25 PM
isaac  Online Splat
UBB.threads Developer
Joined: Apr 2004
Posts: 1,205
California
Do you have JavaScript disabled in your browser?

Is there another script (third-party?) on your page which is breaking "everything."


isaac @ id242.com // my forum @ CelicaHobby.com
a current developer of UBB.threads php forum software // 7.6.2 Released
Re: Attachment Manager won't close and return to topic [Re: Digitalgas] #261011
01/23/18 11:30 PM
01/23/18 11:30 PM
D
Digitalgas  Offline OP
newbie
Joined: Dec 2008
Posts: 35
Javascript is running. I can do the upload to this UBB support forum and a window pops up for Attachment Manager using the same device and browser. The Attachment Manager takes up the whole page on my forum.

Last edited by Digitalgas; 01/23/18 11:37 PM. Reason: added "on my forum"
Re: Attachment Manager won't close and return to topic [Re: Digitalgas] #261013
01/23/18 11:51 PM
01/23/18 11:51 PM
D
Digitalgas  Offline OP
newbie
Joined: Dec 2008
Posts: 35
This is a screenshot of the page. Nothing else on it.

[Linked Image]

Re: Attachment Manager won't close and return to topic [Re: Digitalgas] #261014
01/23/18 11:52 PM
01/23/18 11:52 PM
isaac  Online Splat
UBB.threads Developer
Joined: Apr 2004
Posts: 1,205
California
Your profile does not list your website, so troubleshooting your issue is difficult. Though, I did use Google and an educated guess. Is this your forum which I just created an account on?

The file manager window opens as expected and closes as expected.
I am also able to uploaded an image to it.

See attached screenshots

Attached Files 20180123_19-40-10.PNG20180123_19-40-26.PNG20180123_19-40-48.PNG

isaac @ id242.com // my forum @ CelicaHobby.com
a current developer of UBB.threads php forum software // 7.6.2 Released
Re: Attachment Manager won't close and return to topic [Re: Digitalgas] #261015
01/24/18 12:06 AM
01/24/18 12:06 AM
isaac  Online Splat
UBB.threads Developer
Joined: Apr 2004
Posts: 1,205
California
Only on your website, I am able to reproduce your issue using a fresh install of Microsoft Edge and their discontinued Internet Explorer browser.

I cannot reproduce the issue on UBBCentral, or three of the other UBB.threads forums I've tested.

The issue may be related to a broken custom script or the invalid custom HTML on your forum. One that is breaking everything after it.

Your HTML in your custom top menu around the "Contact" is invalid. It is missing a quote after the url.

This is your code:
Code
<a 
href="http://www.oldgas.com/ezform.htm><ACRONYM TITLE="Send Oldgas.com a Message">Contact</ACRONYM></a>


You are also using a script from Ebay. I am not sure how old that is. It may be breaking every JavaScript after it, for Microsoft browsers.
Code
<script>window._epn = {campaign:5336160409};</script>
<script async src="https://epnt.ebay.com/static/epn-smart-tools.js"></script>


Try removing the whole EPN script, and see if that makes a different just on your website.

Microsoft's browsers dont seem to be as forgiving when it comes to invalid JavaScript.

edit:
you also have a bunch of other really old EPN (Ebay) related html and scripts on your pages. you should look at updating to their current code.

Last edited by isaac; 01/24/18 12:10 AM.

isaac @ id242.com // my forum @ CelicaHobby.com
a current developer of UBB.threads php forum software // 7.6.2 Released
Re: Attachment Manager won't close and return to topic [Re: Digitalgas] #261016
01/24/18 12:08 AM
01/24/18 12:08 AM
D
Digitalgas  Offline OP
newbie
Joined: Dec 2008
Posts: 35
Yes, that's my site.

I see that the eBay ads do not show up on your screenshots, I assume because of an ad blocker.

So you think the Attachment Manager popup is not compatible with the eBay generated script that produces the ads?

Those ads are 90% of the site income. The old version worked with them flawlessly.

Re: Attachment Manager won't close and return to topic [Re: Digitalgas] #261017
01/24/18 12:11 AM
01/24/18 12:11 AM
isaac  Online Splat
UBB.threads Developer
Joined: Apr 2004
Posts: 1,205
California
I dont use ad blockers. But I did use the current version of Firefox for my screenshots.


isaac @ id242.com // my forum @ CelicaHobby.com
a current developer of UBB.threads php forum software // 7.6.2 Released
Re: Attachment Manager won't close and return to topic [Re: Digitalgas] #261018
01/24/18 12:12 AM
01/24/18 12:12 AM
isaac  Online Splat
UBB.threads Developer
Joined: Apr 2004
Posts: 1,205
California
Originally Posted by Digitalgas
So you think the Attachment Manager popup is not compatible with the eBay generated script that produces the ads?

Those ads are 90% of the site income. The old version worked with them flawlessly.


from my edit above:
you also have a bunch of other really old EPN (Ebay) related html and scripts on your pages. you should look at updating to their current code.


isaac @ id242.com // my forum @ CelicaHobby.com
a current developer of UBB.threads php forum software // 7.6.2 Released
Re: Attachment Manager won't close and return to topic [Re: Digitalgas] #261019
01/24/18 12:33 AM
01/24/18 12:33 AM
D
Digitalgas  Offline OP
newbie
Joined: Dec 2008
Posts: 35
Thanks for the suggestions. I removed all the eBay code and Attachment Manager seems to work fine.
I added back an eBay code line that is fairly recent and Attachment Manager still works.
The other eBay "custom banner creative" scripts are older and still work fine with earning from eBay, but apparently clash with v7.6.1.1

I'll certainly look over my older code to make improvements. Some of it has been running on our UBB forum since mid-2000

You've been a big help. smile

Re: Attachment Manager won't close and return to topic [Re: Digitalgas] #261020
01/24/18 12:42 AM
01/24/18 12:42 AM
isaac  Online Splat
UBB.threads Developer
Joined: Apr 2004
Posts: 1,205
California
thumbsup

side note: Have a look at upgrading your current stock style from an older version, to one of the recently updated versions of that same style

STYLE NAME FOR install/styles/
UBB.threads 7.5 Series
3.txt, as new-dark or ubbthreads-dark or original-dark

UBB.threads 7.6 Series
3 UBB.threads - Light

Some further reading on that at:
https://www.ubbcentral.com/forums/u...re-7-6-0-changelog-discussion#Post259089

An updated version of that link above, which is probably much easier to follow:
https://www.ubbcentral.com/forums/u...-7-6-1-1-changelog-discussion#Post260745

The first couple of comments from Morgan will probably be the same questions as which you'd have on "why should I update the styles?"


Congrats on keeping your forums successful for so many years -- Cheers! laugh


isaac @ id242.com // my forum @ CelicaHobby.com
a current developer of UBB.threads php forum software // 7.6.2 Released
Re: Attachment Manager won't close and return to topic [Re: Digitalgas] #261021
01/24/18 01:12 AM
01/24/18 01:12 AM
D
Digitalgas  Offline OP
newbie
Joined: Dec 2008
Posts: 35
I plan on updating the look and feel with the new options available. Right now, getting the image upload function to work and income to flow normally is my main concern. You've got me on the right track for that.

My forum users will love the direct image upload into the topics with the automatic optimization.

Thanks!


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