UBB.threads PHP Forum Software Community Forums UBB.threads Version 7/8 Support UBB - Emails not sending

I recently moved my forum host to GoDaddy.

All is fine but one issue... Its not sending emails!

URL: www.vccachat.org

I'm using google gsuite for email hosting. I can send/receive emails from/to [email protected]

But the forum is not sending emails. At all. No password reminders in particular. How do i setup UBB to properly send emails? Any advice is greatly appreciated!

Peter

You should ask your host to check the mail spooler on the server to see if mails are indeed being sent. Where mails being sent before you moved to GoDaddy? UBB.threads uses PHPMailer to send mail, you should ask your host if they filter traffic from PHPMailer (as some might as it sends mail and users on their servers could have gotten it flagged on their server).

Also, if you use the search you'll find numerous issues with GoDaddy as a host in the past.

Also, some hosts require that, in order to send a message, the account being sent from be registered on your webhosting account; so if you're using external email you'll want to be sure the address exists on your host.

An example would be if you send mail as "[email protected]" it would need to be an account on your hosting server. All webhosts are different, but this is something that you could check.

Some servers also don't send mail out as it is sent, it is placed in the mail spooler with a delay; BlueHost is one such host, messages can take 1 minute or 1 hour to send (I'd assume based on how many messages are sent per X period).

You might also check if your mailserver IP is blacklisted, which can be a common thing on shared hosts; your messages could be ending up in spam folders vs not being sent.