Site Links
Home
Features
Documentation
Pricing & Order
Members Area
Support Options
UBBDev.com
UBBWiki.com
Who's Online Now
0 registered members (), 46 guests, and 199 spiders.
Key: Admin, Global Mod, Mod
Member Spotlight
JPG
JPG
Posts: 62
Joined: February 2004
Show All Member Profiles 
Top Posters(30 Days)
Ruben 29
Gizmo 27
fuzzy47 24
isaac 24
Morgan 12
Basil 5
Latest Photos
Testing to drag photos
Comfortable Cats
Test
BSA photos
Chinese Buddhist temple.
Previous Thread
Next Thread
Print Thread
Avatar Upload Issue #261346
04/15/18 11:58 AM
04/15/18 11:58 AM
Joined: Apr 2018
Posts: 24
F
fuzzy47 Offline OP
stranger
fuzzy47  Offline OP
stranger
F
Joined: Apr 2018
Posts: 24
I've been trying to use the avatar upload feature in order to use a personal photo as my avatar. The image is 96x96 and is in a .png format. It says it has been uploaded and I can find it in my sites file manager. Yet it will not show up as my Avatar. If I move it over to the "default" avatar folder I can then choose it. Not sure what I'm missing here unless it's a permission issue??? Also, it's 16kb and the maximum size is set at 256kb.

Last edited by fuzzy47; 04/15/18 12:11 PM.
Express Hosting
Express Hosting "We are the official hosting company of UBB.threads. Ask us about our free migration services to migrate your UBB.threads installation."
Re: Avatar Upload Issue [Re: fuzzy47] #261348
04/15/18 01:32 PM
04/15/18 01:32 PM
Joined: Dec 2003
Posts: 5,882
Lutz,FL
Ruben Offline

Ruben  Offline


Joined: Dec 2003
Posts: 5,882
Lutz,FL
first I would do a permission check in the ubb cp.
It should show all okay.
Now it does not check all folders and files. but it is a start.
Second I would double check:
Control Panel / Profile Settings[-] Avatars

Absolute PATH to Avatar Upload Storage Directory
Example: /home/public_html/forums/avatars
But also make sure you click on the Test Directory link on the next line.
That writes a test file to that folder that is required.
It will provide a pass or fail popup if file permissions are okay or not.
To double check open your file manager and there should be a file like test.php in the correct folder.

Next double check:
Full URL To Avatar Upload Storage Directory
Example: http://www.example.com/forums/avatars
For this to be correct it would be the same path you use with a browser to view the image.

So if you say the file is on the site, Then you should be able to type the path in a browser to view it now.
Even if it does not show in the forum.
What ever that path is, that is what you use. don't forget the http and or www part of the url

The rest are sizes and should be okay as from what you say.

Select the update button and it should work.
Unless you have a cache issue that needs to be cleared.



Blue Man Group


There is no such thing as stupid questions. Just stupid answers
Re: Avatar Upload Issue [Re: Ruben] #261352
04/15/18 02:50 PM
04/15/18 02:50 PM
Joined: Apr 2018
Posts: 24
F
fuzzy47 Offline OP
stranger
fuzzy47  Offline OP
stranger
F
Joined: Apr 2018
Posts: 24
The cache was my next step as I've done all the others and thinks looked just fine.

Re: Avatar Upload Issue [Re: fuzzy47] #261353
04/15/18 03:04 PM
04/15/18 03:04 PM
Joined: Apr 2018
Posts: 24
F
fuzzy47 Offline OP
stranger
fuzzy47  Offline OP
stranger
F
Joined: Apr 2018
Posts: 24
Nope, didn't work. In fact, the only way to make it show up is to drop it into the default folder for avatars. I've rechecked all the permissions and it's not being saved even if I use the complete path to it. And yes, I can use my browser and plug in the same thing I'm trying to use in the software and it finds the image just fine.

Re: Avatar Upload Issue [Re: fuzzy47] #261354
04/15/18 03:04 PM
04/15/18 03:04 PM
Joined: Dec 2003
Posts: 5,882
Lutz,FL
Ruben Offline

Ruben  Offline


Joined: Dec 2003
Posts: 5,882
Lutz,FL
well you may need to do a browser and ubb clear cache for all of it.
Since we don't have paths provided by you we can only guess.

We posted at the same time.
what is the path to your avatar and forum?

Last edited by Ruben; 04/15/18 03:06 PM.

Blue Man Group


There is no such thing as stupid questions. Just stupid answers
Re: Avatar Upload Issue [Re: fuzzy47] #261355
04/15/18 03:14 PM
04/15/18 03:14 PM
Joined: Dec 2003
Posts: 5,882
Lutz,FL
Ruben Offline

Ruben  Offline


Joined: Dec 2003
Posts: 5,882
Lutz,FL
If you don't want to post them public you can PM me.


Blue Man Group


There is no such thing as stupid questions. Just stupid answers
Re: Avatar Upload Issue [Re: fuzzy47] #261356
04/15/18 03:39 PM
04/15/18 03:39 PM
Joined: Dec 2003
Posts: 5,882
Lutz,FL
Ruben Offline

Ruben  Offline


Joined: Dec 2003
Posts: 5,882
Lutz,FL
I got your PM but it is a invalid url.
You have just added http to your absolute path.
That is not what a browser uses to visit the site.


Blue Man Group


There is no such thing as stupid questions. Just stupid answers
Re: Avatar Upload Issue [Re: fuzzy47] #261357
04/15/18 03:56 PM
04/15/18 03:56 PM
Joined: Dec 2003
Posts: 5,882
Lutz,FL
Ruben Offline

Ruben  Offline


Joined: Dec 2003
Posts: 5,882
Lutz,FL
You can't just add http to your absolute path for url paths.
It has to start with you domain name for url paths.

Once you change it it should work okay

Let us know if it works!

Last edited by Ruben; 04/15/18 03:57 PM.

Blue Man Group


There is no such thing as stupid questions. Just stupid answers
Re: Avatar Upload Issue [Re: fuzzy47] #261358
04/15/18 04:15 PM
04/15/18 04:15 PM
Joined: Dec 2003
Posts: 5,882
Lutz,FL
Ruben Offline

Ruben  Offline


Joined: Dec 2003
Posts: 5,882
Lutz,FL
Okay you got it sorted out.
Don't forget to double check all the other URL paths for the other features.


Blue Man Group


There is no such thing as stupid questions. Just stupid answers
Re: Avatar Upload Issue [Re: fuzzy47] #261372
04/16/18 09:58 AM
04/16/18 09:58 AM
Joined: Apr 2018
Posts: 24
F
fuzzy47 Offline OP
stranger
fuzzy47  Offline OP
stranger
F
Joined: Apr 2018
Posts: 24
Yes, with the help of Ruben it's sorted out now. I hadn't done anything since 2006 so I needed to get refreshed.


Shout Box
Today's Birthdays
No Birthdays
Recent Topics
Backgroud colors in posts
by fuzzy47. 04/16/18 08:27 PM
Avatar Upload Issue
by fuzzy47. 04/15/18 11:58 AM
Forum database - Table prefix question
by Morgan. 04/15/18 06:45 AM
Old Forum Archives
by TGCsanderson. 04/13/18 06:05 PM
Gallery
by fuzzy47. 04/12/18 09:48 AM
Forum Statistics
Forums36
Topics35,104
Posts191,183
Members12,068
Most Online978
Jun 24th, 2007
Random Image
Powered by UBB.threads™ PHP Forum Software 7.6.2
(Preview build 20180410)