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Page won't load after 7.7.3 Update
#263391 01/08/2020 12:11 PM
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Jim0421 Offline OP
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I want to start this by saying that I am very new to all this....

Last night I updated from 7.6.2 to 7.7.2 Everything worked and the site came back up. However now if I directly type in the URL

www.machinebuildersnetwork.com I get an html error. If I use the full URL that it previously redirected to it works fine. http://machinebuildersnetwork.com/ubbthreads.php

I put in a ticket for help and Brooks told me I needed to "meta refresh HTML file, or edit the .htaccess file to redirect them to the board." which I am sure is great advice if I knew how to make a meta refresh HTML file or what to update in the .htaccess file.

Any help is appreciated


I know a lot of stuff about a lot of things BUT I still have a lot to learn.
Re: Page won't load after 7.7.3 Update
Jim0421 #263392 01/08/2020 12:34 PM
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To see what's missing, compare your backup archive (from prior to your upgrade) with your current live folder.

Do you have the index.php from the install archive, in the top of your forum's directory?

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Re: Page won't load after 7.7.3 Update
Jim0421 #263393 01/08/2020 12:38 PM
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Also confirm that whatever .htaccess file you previously had in your forum folder (when your forum was working as expected), that you still have it in place.

".htaccess" is not part of UBB.threads. This is your web server's configuration file for use running the its Apache Web Server software. It is used to alter the configuration of the Apache Web Server software to enable/disable additional functionality and features that your Apache Web Server software has to offer.


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isaac @ id242.com // my forum @ CelicaHobby.com
Re: Page won't load after 7.7.3 Update
Jim0421 #263395 01/08/2020 3:31 PM
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Jim0421 Offline OP
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I moved the old index.php file back into position and it is working now. I don't have any files on the top level directory that end with .htaccess

anyway moving that file back fixed the issue. Thanks for the quick help.

Is it possible to have two logins linked to the same licence. Jim created this account but I will probably do most of the server stuff. I have a UBB username but it's not linked to this user license.

Trenton (Jims partner on the site)


I know a lot of stuff about a lot of things BUT I still have a lot to learn.
Re: Page won't load after 7.7.3 Update
Jim0421 #263396 01/08/2020 3:42 PM
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Originally Posted by Jim0421
Is it possible to have two logins linked to the same licence. Jim created this account but I will probably do most of the server stuff. I have a UBB username but it's not linked to this user license.
You can post on the forums without needing to be on the license; the license system is tied to the owners email as they're responsible for payments.

We ask that, if having users who are not owners of your organization post here on these forums, that they have access to the system to perform maintenance tasks as these forums are user to user support within the UBB.threads community (and is not operated by the UBBCentral administration).

We have, in the past, had users from various communities showing up here and making requests on behalf of their community (which should really be done on their forums), who have no access to be able to perform the troubleshooting tasks we've had to devise to support their issues, thus wasting time of 3rd party developers that are here to help other community owners.


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Re: Page won't load after 7.7.3 Update
Jim0421 #263397 01/08/2020 3:53 PM
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Gotya, thanks for the quick help

Look over our site when you get a free minute and tell us what you think.

http://machinebuildersnetwork.com/ubbthreads.php?ubb=cfrm

Machine Builders Network


I know a lot of stuff about a lot of things BUT I still have a lot to learn.

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