Previous Thread
Next Thread
Print Thread
Hop To
Stuck on an upgrade to 7.7.4
#263632 03/16/2020 3:50 PM
Joined: Oct 2007
Posts: 280
Likes: 2
Enthusiast
OP Offline
Enthusiast
Joined: Oct 2007
Posts: 280
Likes: 2
I just started the upgrade from 7.7.3 to 7.7.4, and I'm stuck on the files page. According to the upgrade process,
The following files do not exist in your install
(Make sure these are uploaded)
styles/images/chalkboard.jpg
But the file is there and has the right permissions. I even changed the perms to 777, and it still claims it's not there:
# ls -lsa styles/images/chalkboard.jpg
126 -rwxrwxrwx 1 editor www 128467 Mar 16 14:41 styles/images/chalkboard.jpg

I checked the file, and it is a jpeg.
# file styles/images/chalkboard.jpg
styles/images/chalkboard.jpg: JPEG image data, JFIF standard 1.01, resolution (DPI), density 96x96, segment length 16, Exif Standard: [TIFF image data, big-endian, direntries=4, orientation=upper-left, datetime=2019:08:05 15:31:19], comment: "Optimized by JPEGmini 3.13.0.8 0x050eae6a", baseline, precision 8, 2000x1334, frames 3

How can I fix this problem? Our forum is down right now, and I don't want to leave it that way for too long.

NOTE: I have reverted to 7.7.3 until this gets resolved.

Last edited by Baldeagle; 03/16/2020 3:59 PM.

The Stovebolt Geek
https://www.stovebolt.com/ubbthreads/ubbthreads.php

UBBThreads 7.7.3
Web Server Apache/2.4.41
PHP Version 7.2.23
MySQL Version 5.6.45
Database Size 2.06 GB
Re: Stuck on an upgrade to 7.7.4
Baldeagle #263633 03/16/2020 4:00 PM
Joined: Jun 2006
Posts: 15,892
Likes: 7
UBB.threads Developer
Offline
UBB.threads Developer
Joined: Jun 2006
Posts: 15,892
Likes: 7
I have never encountered an error on style images; out of curiosity, what're your system paths set to (CP -> Master Settings -> Paths & Database -> Absolute Path to Forum Directory & Absolute Path to Sessions Directory)?

You can remove the check entirely by removing the file from the /install/UPGRADE_CHANGES.txt and then click retry (line ~226):
Code
VERSION-7.7.4:NEW: styles/images/chalkboard.jpg

But I'd love to see your paths to see if it could be triggering the warning.


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
Do you need Forum Install or Upgrade Services?
Forums: A Gardeners Forum Scouters World
UBB.threads: UBBWiki, UBB Styles, UBB.Sitemaps
Longtime Supporter & Resident Post-A-Holic
VNC Web Services: Code Modifications, Upgrades, Styling, Coding Services, Disaster Recovery, and more!
Re: Stuck on an upgrade to 7.7.4
Baldeagle #263634 03/16/2020 4:08 PM
Joined: Dec 2003
Posts: 6,103
Likes: 15
Offline
Joined: Dec 2003
Posts: 6,103
Likes: 15
That file on my site is set for permissions 644.
Possibly your browser cache is interfering with the upgrade.
Maybe try a different browser to rule it out.

Also the docs state to upload that folder from the new zip file, Did you do so?
styles/images/


Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Re: Stuck on an upgrade to 7.7.4
Baldeagle #263635 03/16/2020 4:21 PM
Joined: Dec 2003
Posts: 6,103
Likes: 15
Offline
Joined: Dec 2003
Posts: 6,103
Likes: 15
could be on to something.
If I visit
https://www.stovebolt.com/ubbthreads/styles/images/chalkboard.jpg
I get a 403 forbidden message
You don't have permission to access this resource.
But if I visit
https://www.ubbcentral.com/forums/styles/images/chalkboard.jpg
As well as other sites with the tld changed I get a successful view of the image.

Could it be you uploaded the files to a incorrect folder or ?????


Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Re: Stuck on an upgrade to 7.7.4
Gizmo #263636 03/16/2020 5:31 PM
Joined: Oct 2007
Posts: 280
Likes: 2
Enthusiast
OP Offline
Enthusiast
Joined: Oct 2007
Posts: 280
Likes: 2
Originally Posted by Gizmo
I have never encountered an error on style images; out of curiosity, what're your system paths set to (CP -> Master Settings -> Paths & Database -> Absolute Path to Forum Directory & Absolute Path to Sessions Directory)?

You can remove the check entirely by removing the file from the /install/UPGRADE_CHANGES.txt and then click retry (line ~226):
Code
VERSION-7.7.4:NEW: styles/images/chalkboard.jpg

But I'd love to see your paths to see if it could be triggering the warning.
Forum: /usr/local/www/html/ubbthreads/
Sessions: /usr/local/www/html/ubbthreads/sessions


The Stovebolt Geek
https://www.stovebolt.com/ubbthreads/ubbthreads.php

UBBThreads 7.7.3
Web Server Apache/2.4.41
PHP Version 7.2.23
MySQL Version 5.6.45
Database Size 2.06 GB
Re: Stuck on an upgrade to 7.7.4
Ruben #263637 03/16/2020 5:32 PM
Joined: Oct 2007
Posts: 280
Likes: 2
Enthusiast
OP Offline
Enthusiast
Joined: Oct 2007
Posts: 280
Likes: 2
Originally Posted by Ruben
That file on my site is set for permissions 644.
Possibly your browser cache is interfering with the upgrade.
Maybe try a different browser to rule it out.

Also the docs state to upload that folder from the new zip file, Did you do so?
styles/images/
Yes. Typically what I do is unzip the version into its own folder, remove the directories per instructions, and then cp -R the entire structure into the forum folder.


The Stovebolt Geek
https://www.stovebolt.com/ubbthreads/ubbthreads.php

UBBThreads 7.7.3
Web Server Apache/2.4.41
PHP Version 7.2.23
MySQL Version 5.6.45
Database Size 2.06 GB
Re: Stuck on an upgrade to 7.7.4
Ruben #263638 03/16/2020 5:33 PM
Joined: Oct 2007
Posts: 280
Likes: 2
Enthusiast
OP Offline
Enthusiast
Joined: Oct 2007
Posts: 280
Likes: 2
Originally Posted by Ruben
could be on to something.
If I visit
https://www.stovebolt.com/ubbthreads/styles/images/chalkboard.jpg
I get a 403 forbidden message
You don't have permission to access this resource.
But if I visit
https://www.ubbcentral.com/forums/styles/images/chalkboard.jpg
As well as other sites with the tld changed I get a successful view of the image.

Could it be you uploaded the files to a incorrect folder or ?????
No, it's in the right folder, but something strange is going on with permissions. I'll have to figure that out. Thanks.

NOTE: Somehow perms on that directory got changed. Very strange.

Last edited by Baldeagle; 03/16/2020 5:36 PM.

The Stovebolt Geek
https://www.stovebolt.com/ubbthreads/ubbthreads.php

UBBThreads 7.7.3
Web Server Apache/2.4.41
PHP Version 7.2.23
MySQL Version 5.6.45
Database Size 2.06 GB
Re: Stuck on an upgrade to 7.7.4
Baldeagle #263639 03/16/2020 5:43 PM
Joined: Oct 2007
Posts: 280
Likes: 2
Enthusiast
OP Offline
Enthusiast
Joined: Oct 2007
Posts: 280
Likes: 2
Problem solved. I had to change perms in the languages/english directory as well, but the upgrade is now complete.


The Stovebolt Geek
https://www.stovebolt.com/ubbthreads/ubbthreads.php

UBBThreads 7.7.3
Web Server Apache/2.4.41
PHP Version 7.2.23
MySQL Version 5.6.45
Database Size 2.06 GB
1 member likes this: isaac

Link Copied to Clipboard
ShoutChat Box
Comment Guidelines: Do post respectful and insightful comments. Don't flame, hate, spam.
Recent Topics
allow photos to a PM?
by Morgan - 04/03/2020 4:24 PM
SFS Login Detection Issue [NotABug]
by Ruben - 03/29/2020 1:16 PM
possible bug?
by Morgan - 03/29/2020 5:18 AM
Who's Online Now
1 members (1 invisible), 69 guests, and 39 robots.
Key: Admin, Global Mod, Mod
Random Gallery Image
Latest Gallery Images
3D Creations
3D Creations
by JAISP, December 30
Artistic structures
Artistic structures
by isaac, August 29
Stones
Stones
by isaac, August 19
Amusing Terain Scenics
Amusing Terain Scenics
by isaac, August 19
Sky places
Sky places
by isaac, August 19
Powered by UBB.threads™ PHP Forum Software 7.7.4