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Ruben Offline OP
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From members I select a custom group it has 284 members
At the bottom I select email and all members in search.
This window has like three pages and shows 284 members
The next window I select to send the email
The next window I fill in the subject and the body.
I leave the default to send one at a time.
I submit and I see at the top
Sent to batch 1 of 1947
Where the sent to batch 1 changes as it processes

Where did 1947 come from?
Should it not be 284
Even if it is counting both text and html emails it still does not equal 1947

I stopped it around number 8 I did not let it complete

Update:
I tried the same group of 284 members to export to a list and that count is correct.

Last edited by Ruben; 03/13/2021 4:11 PM. Reason: Added Update Comment

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I selected all Members in search (9236), composed an email and left it at Default to send 1 at a time.

It counted up to 355 Batches and Admin Log says 'SEND_EMAILS' Total: 8870 -> onebyone
So.. a Batch is 25?

Anyway, does the Admin Log entry confirm the emails were definitely sent?
It's been 9 hours and I haven't received my own email or seen a single one come back. I've gotten thousands of undeliverables in the past. Could my Host (Inmotion Hosting) be holding the emails to be sent later?

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Because you are spamming a large number of email addresses (9,236) with the exact same content, your host may have a limit on how many emails can be sent within a set period of time. Your host may set limits on how many emails you can send in one-shot and to how many email addresses you can add to your BCC/CC lines. This may also be limited be length within your hosts mail servers configuration by how long a "TO" address can be.

That is extremely common, and is the reason why there are proper email marketing programs and services.
have a look at https://www.phplist.com/ and https://mailchimp.com/
Services and programs such as phpList Manager, MailChimp are where UBB.thread's option to export email address become extremely useful.

Its recommended that prior to spamming your webhosts mail server, you contact them to learn about your account's limitations, such as, total sent emails per period of time.

Originally Posted by ECNet
Anyway, does the Admin Log entry confirm the emails were definitely sent?

The admin log entry is a confirmation of what was passed through UBB.thread's mailer script to your mail server. Your mail server may have its own log of what it received (from you) vs what it actually sent (away from the server).

Additional reading:
https://whatismyipaddress.com/mail-server
and
https://www.samlogic.net/articles/mail-server.htm


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Ruben Offline OP
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I use inmotion and last time I checked they throttle 30 emails per hour.
They have a request page to up the limit but I never got a response from them.

So for 9236 emails that would be 307 hours or 13 days and that means you need to keep the page running in your browser to keep the script running till the script completes.
Hopefully the server does not crash and come midnight anyone that has watched item notification turned on they get their email.

Plus you run the risk of getting your main email account that is used to send the emails to be blacklisted.


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The self hosted version of phpLists would be a perfect solution for your email campaigns.
https://www.phplist.org/download-phplist/

The sends happen at the PHP level, rather than the HTML browser triggered level.

It is what I use on one of my UBB.threads forums. I've modified the stock code to replace the config option with a link to the user subscription page

---

STOCK UBB.threads mail settings page.
It looks like this:
[Linked Image]

---

MODIFIED PAGE
the modification is not really anything complicated at all.
It looks like this:
[Linked Image]

---

THE LINK goes to https:// EXAMPLE .com/lists/
This is the phpLists default user mail manager page:
[Linked Image]


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Ruben Offline OP
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I have used phplist myself ,a little awkward to setup at first.
But it is a great product.
Works perfect once set up correctly.

Anyway this got a little off topic since my starting topic was about a bug on how the internal mailer works now.
Not a how to on setting up a mail list.


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Originally Posted by Ruben
I have used phplist myself ,a little awkward to setup at first.
But it is a great product.
Works perfect once set up correctly.

the product has changed a whole lot within the past year. the admin components are so much more user friendly to understand and setup.


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Originally Posted by Ruben
I use inmotion and last time I checked they throttle 30 emails per hour.
They have a request page to up the limit but I never got a response from them.

So for 9236 emails that would be 307 hours or 13 days and that means you need to keep the page running in your browser to keep the script running till the script completes.
Hopefully the server does not crash and come midnight anyone that has watched item notification turned on they get their email.

Plus you run the risk of getting your main email account that is used to send the emails to be blacklisted.
I did send a couple Test Emails which I got right away.

When I did the mass email it did count up to Batch 355, but I don't think anything went through. Assuming they'd start at Batch 1, I should have gotten emails.

Is there an easy way to figure out exactly what happened? I didn't get anything from the Host and couldn't find any Error messages.

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Unfortunately once a message has been sent to your system mailer it is out of UBB.threads control to track the message; after it hits the mailer it is up to the system to deliver messages.


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Originally Posted by isaac
The self hosted version of phpLists would be a perfect solution for your email campaigns.
https://www.phplist.org/download-phplist/

I've been looking at that and it does seem to be a GREAT solution if I can figure out how to get it set up correctly. There seems to be a lot of tutorials out there on that.

And, if I understand it correctly it should help me to finally remove the many many outdated (undeliverable) email addresses from the list too by setting Bounce Rules

Is that correct?

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Originally Posted by ECNet
Is that correct?

yes. and its what ive been using.

setup is easy. search any one of the number of tuts found online, or even within their forum. once it up and running, all you do is feed it campaigns and let it go to work for you.


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Thanks for the info!

Sorry to keep going off topic, but do I understand it correctly that I would set up a Mailbox to mail from (ex. News@) and a separate mailbox that automatically collects Bounces (ex. Bounces@) when set up in config?

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thats a question to ask on their product forum, or read the docs included with the program / the programs website.


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Originally Posted by isaac
thats a question to ask on their product forum, or read the docs included with the program / the programs website.
Will do, I did read the Docs, but I'm a little confused on some points so I'll look some more and checkout their forum.

Thanks again for steering me in the right direction. thumbsup

Feel free to remove my off-topic posts in this thread.

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Ok I think I might have really found a bug? Trying to send email to "All members in seach" does not send emails but goes through the paces.
As it is paging it does not show the addresses that it is sending to:
Sent to Batch 19 of 69
Email has been sent to
ยป Forwarding you to the next step.

Pre-upgrade to the latest version, it used to show the addresses it was sending to in the "Email has been sent to" area, but this is blank for each page.
I can however send test emails, as well as "Selected members in search". Any ideas or could this be a bug?
By the way. The search produces over 100 members and I am using the same search to send to all or selected. One works and the other does not.


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Ruben Offline OP
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If memory serves me there was a similar issue with another function when using more than one page at a time
Try limiting it to one page.


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Originally Posted by Ruben
If memory serves me there was a similar issue with another function when using more than one page at a time
Try limiting it to one page.

Thanks for confirming. I am glad I am not crazy. With over 400 emails to send, I probably wont be able to limit to one page. I will just export and send via mail client.


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Ruben Offline OP
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Well it needs to be reported and corrected at some point for newer versions.
In fact it may be in the next release already.
But until the programmers respond we will not know.
It would be a good test to confirm to the vendor.
Each member page has about 100 members per page
so you would just do the email once for each page.


BTW,
A lot of people do not use the email feature now because of the risk of having the site email blacklisted for spam.

Last edited by Ruben; 09/21/2021 1:11 PM.

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merged threads since they are related to the same topic


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