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#265214 04/01/2022 5:50 PM
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Everything installed fine and passed during the installation.

But when I go to change the name of the forum from the default name to my forums name in the CP I get the 403 forbidden when I click save.

Any idea?

Last edited by Aaron101; 04/01/2022 5:50 PM.
Aaron101 #265215 04/01/2022 5:52 PM
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I'd check your web logs to see if a security module on the server is causing the error; the UBB.threads Test Script will let you know if your host is using Suhosin or another problematic security module.


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Aaron101 #265216 04/01/2022 5:58 PM
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I think A2 Hosting installs Imunify360 by default.

Would that cause this?

I’ll try out that script too. Thanks!

Aaron101 #265217 04/01/2022 6:00 PM
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It's a server side module causing the issue, we've got UBB.threads on just about any configuration you could want; the issue generally is identifying the issue and then attempting to fix said problem with said module.

UBB.threads is an extremely basic PHP script, what's triggering here appears to be some sort of keyword based filter.


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Aaron101 #265218 04/01/2022 6:10 PM
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Ran the test script. It says:

Possible Problems
Possible problems have been detected, please see the individual messages below for more information.
The "max_execution_time" value (Default: 30, Current: 300) determines how long PHP can wait for a script to fully execute; we recommend a value of at least '30', and no higher than '60'. Please see UBBWiki: maxexecution

Aaron101 #265219 04/01/2022 6:12 PM
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300 seconds means if there is a server error the server will allow the script to attempt to run for 300 seconds before killing its process, which can cause load issues; if there is a server issue which is causing the script to not execute fully we generally want it to die at the PHP default of 30 seconds.

If you click the accompanying link with each error it'll tell you what it is and link to appropriate sources.


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Aaron101 #265220 04/01/2022 6:13 PM
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I reached out to A2 Hosting to see if they can help.

Thanks!

Aaron101 #265221 04/01/2022 6:15 PM
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Originally Posted by Aaron101
I reached out to A2 Hosting to see if they can help.
Unfortunately, with issues stemming from the web server, users rarely have the control to make changes themselves and must get the web host involved as it's their security suite causing problems with the standard operation of simply PHP scripts. Keyword matching does little good unless they're fine tuned.


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
Do you need Forum Install or Upgrade Services?
Forums: A Gardeners Forum, Scouters World
UBB.threads: UBBWiki, UBB Styles, UBB.Sitemaps
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Aaron101 #265222 04/01/2022 6:16 PM
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Is there a web host you would recommend?

Aaron101 #265223 04/01/2022 6:18 PM
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I have a list of Recommended Hosts, I use a VPS at StableHost, and my co-developer Isaac uses Business Hosting at BlueHost.


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
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Forums: A Gardeners Forum, Scouters World
UBB.threads: UBBWiki, UBB Styles, UBB.Sitemaps
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Aaron101 #265224 04/02/2022 5:26 AM
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UBB Support was able to resolve the issue smile there was a problem with the entries in the Robots (Crawlers) settings.

All works now! smile

Last edited by Aaron101; 04/02/2022 5:26 AM.
Aaron101 #265247 04/03/2022 2:18 PM
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FYI
Many times that type of error is due to a field has blank (empty) carriage returns that can be corrected by just simply.
Going to the end of the entries and deleting the blank white space following the entries.

The same is true for custom islands.

Also you may get a error when processing a cp change and it may have nothing to do with the field you changed but some other field in the form you never touched.
But it will be identified with a red border if it needs to be addressed.

Especially if you change some permissions mid stream after opening your forum.
For example if you added a required profile field and the old user you are updating say a email it will bark because the new required field is blank even though the email is valid..

Last edited by Ruben; 04/03/2022 2:20 PM. Reason: Added Comment

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