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#266081 06/30/2024 1:44 PM
Joined: Dec 2003
Posts: 239
Enthusiast
Enthusiast
Joined: Dec 2003
Posts: 239
New registrations not possible because the CAPTCHA image is not being displayed (v 7.7.5). Any suggestions on what to check and/or fix this problem?
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Captcha-screenshot.jpg


Artificial Intelligence is no match for natural stupidity!
Joined: Dec 2003
Posts: 6,596
Likes: 79
Joined: Dec 2003
Posts: 6,596
Likes: 79
check control panel -display-CAPTCHA Settings
see if Graphics Library To Use For CAPTCHA is selected for one of the two that display
below
If neither display then you need to check if gd is installed on php or if the path changed for ImageMagick (Control Panel-Master Settings- Paths & Database)


Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Joined: Dec 2003
Posts: 6,596
Likes: 79
Joined: Dec 2003
Posts: 6,596
Likes: 79
Looks like you were set to use ImageMagick and the path changed.
Call your host and ask for the new path.
In the meantime I switched you to GD2 which should work.


Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Joined: Dec 2003
Posts: 239
Enthusiast
Enthusiast
Joined: Dec 2003
Posts: 239
Thanks..... I'll contact the host and get the new path for ImageMagick and enter that in the appropriate place and switch it back. smile


Artificial Intelligence is no match for natural stupidity!

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