I guess I'm doing something wrong. I hated all the default avatars so I deleted them and uploaded a bunch of my own, but nothing shows int he popup window. Is there something else that needs to be done before custom files will show? The instructions say anything with the specified extensions will be recognized - I have tried .gif and .jpg files with no luck?
Just for clarification, I did the upgrade without incident, and the stock avatars displayed and worked fine. I deleted them a few at a time, and the pop up changed accordingly. It's just adding new (or re-adding the existing) that isn't working.
OK, for anyone else that has the problem, here's the answer, although the actual problem was not disclosed:
From: Kate Sloan Date: 07 May 2002 at 10:53 AM
Hello Bryan,
It's all taken care of - it was just a tiny issue regarding permissions and hitting the Upgrade button fixed it (didn't actually upgrade anything, it's just the process that the Upgrade feature goes through that we needed). I tried uploading an avatar to your avatars directory and it works fine now. Let me know if you have any other problems! Thanks, Kate
This may be the problem - I see there is a javascript file in the avatars directory, presumably created after the 'upgrade' function runs. I only presume this because it is not present in the zip files.
Anyway, when I deleted all the old avatars and added my own, I'm sure I deleted this file as well, as I selected the whole dir contents for deletion.
I deleted all of the UBB stock avatars from the Avatars directory on my server.
I uploaded some of my own.
When I try to change to a new avatar in “my profile†it doesn’t take effect on the board. It keeps the current avatar. However, I noticed that if I go into control panel and upgrade my board, the new avatar finally appears.
Using 6.3 - I have a heap of non-stock avatars (and the ot_avatars_lib.js file <img src="https://www.ubbcentral.com/boards/images/graemlins/wink.gif" alt="" /> ) but have no problem changing one . . .
I only need to clear cache and "voila".
-------------------------------------------- I'm depriving a village somewhere of an idiot !
It seems kind of weird that this has to be tied into the cache.
When a member changes their avatar in their profile, and then they don't see it live on the board right away, they're going to think they're doing something wrong.
Is clearing the cache every time someone changes their avatar really the only way for people to see their new avatar on the board?
I re-uploaded the stock UBB Avatars directory to my server and upgraded my board in control panel.
However, I’m still having problems.
When I change an avatar in my profile, I can’t see the change take effect on the board until I go back into control panel and upgrade my board. Clearing the cache doesn’t even show the newly selected avatar.
After clicking "set url", are you getting the avatar showing up (top left) or the red cross placeholder?
If the avatar shows up are you sure that you're clicking on "update profile"?
If the red cross is there - remember the file names are case sensitive . . . I ran into that problem yesterday when I provided a custom avatar to a member who'd emailed me a pic.
After editing it to make it conform, I upped it 4 or 5 times without result until I realised that the filename was Archer.gif and I was pointing to archer.gif (doh! <img src="https://www.ubbcentral.com/boards/images/graemlins/blush.gif" alt="" /> )
maybe????
-------------------------------------------- I'm depriving a village somewhere of an idiot !
[This message was edited by guvner on May 12, 2002 at 03:13 PM.]
Thanks for the tips. I’ve triple-checked everything you said.
However, my problem is still the same. If I change an avatar in my profile, the only way to see it take effect on the board is to Upgrade my board in control panel. Clearing the cache has no result. I still see the old avatar until I upgrade in Control Panel.
I’m at a loss on this one. Can’t figure it out.
Great site Mitch - love freshwater fishing- wish I still had time for it <img src="https://www.ubbcentral.com/boards/images/graemlins/frown.gif" alt="" />
No probs with your Avatars - seems like you fixed them up - good job <img src="https://www.ubbcentral.com/boards/images/graemlins/wink.gif" alt="" />
-------------------------------------------- I'm depriving a village somewhere of an idiot !
Thanks very much for taking the time to check out my issue with the avatars.
One last question. In your test posts on my board, you appeared to be able to instantly see your avatar change on the board, when you changed it in your profile. However, when I change my avatar, I don't see the change until I go into Control Panel and clear the cache. I guess that's really related to my browser, and not UBB?
I'd say so Mitch, the avatar change worked perfectly for me - it was instantaneous . . .
I have my browser set to check for newer versions "every time I visit a page", if your settings are the same, try F5 to refresh your browser cache after a change.
Also just another thought, I'm not sure how the cookies work, but because I have a "dummy" member set up ( to do a bit of seeding), sometimes it messes with the new post indicators and the cache when I switch "ID's to post.
I didn't remove the original avatars or change the .js file. I just added more .jpg images, cleared the cache, and they are NOT showing up with the others.
What am I doing wrong? This is 6.3.0 on Gratuitous Chats (see sig for link).
Maybe a support ticket might be in order but perhaps you might consider re-doing the basics over again first.
I noticed that your stock avatars are in "/ubb/Avatars" and you personal is in "/ubb", are you sure you've uploaded (binary) your new ones to the right dir and performed an upgrade through cp?
Sorry if that sounds too obvious - but I miss the obvious all the time <img src="https://www.ubbcentral.com/boards/images/graemlins/wink.gif" alt="" />
-------------------------------------------- I'm depriving a village somewhere of an idiot !
1) I uploaded my new avatars into /ubb/Avatars where the rest of them are. I assume this is right! They are all JPGs and I uploaded them as Binary.
2) I closed the forum. I did UPGRADE from maintenance. I cleared the cache. I opened the forum.
3) New Avatars still don't show up. You can't miss them. They are all 64x64 versions of Sparks albums covers. <img src="https://www.ubbcentral.com/boards/images/graemlins/smile.gif" alt="" /> They're not there.
Changing your avatar: This is the designed behavior. We can and will not have the board clear the entire topic cache every time someone changes their avatar.
Adding new avatars: Make sure that the file names contain ONLY a-z, A-Z, 0-9, the dash, and the underscore. Make sure that they match the valid file extensions given in the control panel. Make sure you go ALL THE WAY to the last page - they might hide out there. They should be recognized immediately - no need to close the board or hit the upgrade button (which clears the cache, BTW).
-- Charles Capps UBB.classic™ Developer Having problems? Open up a support ticket!
Thanks, but my files fit all of those descriptions. I've opened a support ticket. See you on my server! <img src="https://www.ubbcentral.com/boards/images/graemlins/smile.gif" alt="" />
I'm also having trouble with avatars not appearing. I turned them on in the control panel, and I can choose them quite nicely in the user profile area. But they refuse to show up in the actual posts! I've tried doing the 'upgrade' option in the control panel, clearing the cache, refreshing my browser, everything. And when I look in the template file I see code in there that talks about drawing avatars, so the code seems to be willing to do it. But the actual display doesn't have any avatar.
HOwever, since upgrading to the latest version, people are now posting that they cannot get their avatars to show at all even going to the link above.
Here are the comments so if someone could advise... it again seems to have to do with Microsoft Explorer <?>...
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If you're using MS products things don't seem to work correctly when setting avatars.
I occassionally loose my photo avatar and have had to install Netscape on my computer at work, simply to make my avatar 'stick'.
A bit drastic.
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Can anybody help - i had my avatar working the other day - now i have none. I have been into my profile, checked and there was none, so i re- chose my picture & i still could'nt get it to work.
Dancescape - anybody can you help?
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Hi dancescape - i have tried your suggestion, still no luck. Can you offer any more advice? I had my picture avatar up before, but absolutley nothing seems to work now.
