UBB.threads PHP Forum Software Community Forums UBB.classic UBB.classic 6 Support Recent visitors resetting

UBB.classic 6.7.1

Hi,
I've searched on this topic - but the only answers I found were about high usage boards.

Since a server change (but same hosts) a few weeks ago - my recent visitors number has been resetting regularly.

Is it possible that a simple 'permissions' problem is the problem here? Or perhaps something more sinister <img src="https://www.ubbcentral.com/boards/images/graemlins/confused.gif" alt="" />

As everything was working ok until two weeks ago - I'd rather look for the easier answer.

Daily average < 2000 visits -- I think beacuse mostly intranets visit --
approx 12000 pages per day
Thanks,
d.

This is a general symptom of high load or very slow I/O. The Recent Visitors record file stores both the current information and the historical numbers. If it becomes corrupt, it's automatically discarded.

I noticed that you've set the cutoff to 300 minutes. That's ten times the default, and possibly one of the reasons for the problem. Cut it down to 60 minutes instead.

ok - I'll try that.
(Although, I'm under orders for the 300min time - It's slightly more than a half shift here in UK )

<edit>
...and of course this problem never used to happen until the server move...
</edit>