Description
🛠️ Computer Repair andElectronics Service Manager, Version 1.x
Professional repair shop management software for computer,phone, tablet and electronics repair businesses. Install it on one Windows orMac computer and your team connects from phones, tablets and laptops on yourown Wi-Fi. One-time purchase. No subscription, no cloud account, no internetneeded for daily work.
🔄 Complete repairworkflow in one system
Customer ➜ Device ➜ Intake and Consent ➜Diagnostics ➜ Estimate ➜ Approval ➜Work Order ➜ Parts and Labor ➜ Quality Check ➜Invoice and Payment ➜ Pickup or Delivery ➜Warranty and Follow-Up
Every record stays linked to the previous one. Nothing istyped twice, duplicate jobs are impossible, and every change is written to theaudit history.
📥 Intake
✅Reported problem, requested service, priority, promised date and storagelocation
✅Accessories received with quantity, condition and return tracking
✅Condition checklist: powers on, casing, screen, liquid indicator, connectors,missing parts
✅Photos from any phone or computer
✅Diagnostic fee and deposit recorded at intake
✅Versioned data-risk consent with on-screen signature, employee and timestamp
✅Printed intake receipt with your business name, logo and contact details
🩺 Diagnostics andestimates
✅Diagnostic templates for startup failure, overheating, battery and charging,display, storage, connectivity, software and liquid damage
✅One click turns findings into an estimate with labor, parts, packages, fees,discounts, optional lines and tax
✅Customer decisions recorded with method, person, time, conditions and evidence
✅One-click conversion to a work order that never creates a duplicate
✅New revisions keep every approved version intact
🗂️ Drag-and-droprepair board
Fourteen stages from Received to Completed plus On Hold, Declined,Unrepairable, Canceled and Warranty Return. Rules are enforced on every move:no repair work before approval, no pickup before a passing quality check, nocompletion without a release record. Stage names and colors are customizable.
⏱️ Technicians and timetracking
Skills, availability, billing and cost rates. Start, pause and stop timers fromany device; time is kept on the host, so a closed browser never loses a minute.Billable, nonbillable, training and rework time are tracked separately.
🔩 Parts and suppliers
✅True stock ledger with reservations, consumption, adjustments and reversals
✅Reorder points and low-stock alerts
✅Purchase orders with partial receipts, damaged units, backorders and overdueflags
✅Supplier returns with RMA numbers and credits
✅Customer-supplied parts tracked separately with warranty exclusions
💳 Invoices andpayments
✅Invoices built only from consumed parts, approved charges and billable time
✅Deposits, partial payments, refunds, credit notes, statements and aging
✅17 currencies with exchange rates and a base reporting currency
✅Payment references stored safely; full card numbers are refused
🛡️ Quality, pickup andwarranty
Configurable quality checklists, recipient verification, serial confirmation,accessory reconciliation, signature capture, delivery scheduling, automaticwarranty certificates and comeback tracking linked to the original repair.
📊 Dashboard andreports
Live KPI cards, colorful 3D-styled charts and eight reports: repair queue,turnaround time, first-time fix rate, parts backorders, technicianproductivity, warranty comeback rate, uncollected balances, and labor, partsand total profit. Filters, period comparison and drill-down included.
🖨️ Printing and export
Branded PDF documents with your logo, genuine Excel workbooks and CSV files forevery record, list and report. Templates for intake receipts, estimates, workorders, quality checks, invoices, receipts, warranty certificates, pickupacknowledgments and customer statements.
✉️ Customer messages
Editable templates for intake confirmation, estimate approval requests, partsdelays, status updates, ready-for-pickup notices, invoices, warranty remindersand review requests. Preview, copy or print offline; optional email sendingthrough your own mail account.
👥 Users and security
Seven roles with per-area View and Edit permissions set by the owner.Server-enforced permissions, temporary passwords, session expiry and a fullaudit trail.
💾 Backups
Manual, daily automatic and password-protected backups with verification andsafe restore, compatible across Windows and Mac.
🎨 Design
Five color themes plus dark mode, large readable text, a dedicated phone layoutand a tablet layout for the front counter.
🧪 Sample businessincluded
Explore a complete fictional repair shop with customers, devices, stock,purchase orders, jobs at every stage, invoices and warranty cases, then clearit with one click before entering real data.
📦 What you receive
A digital ZIP file (about 11 MB) containing the application for Windows 10/1164-bit and macOS 12 or newer, a 58-page illustrated Complete Guide, NetworkSetup and Troubleshooting guides, and a one-page quick-start sheet. Thefirst-run setup downloads a self-contained runtime one time (internet requiredonce); no other software is installed and daily work runs fully offline.
🚚 Delivery
This is a digital item. No physical product is shipped. Your download isdelivered through messages within 24 hours of cleared payment. Pleasecheck your messages after purchase.
📋 License and support
Licensed for use by one business with unlimited users on its local network.Includes free updates for version 1.x. Questions before or after purchase areanswered through messages.
⚠️ Please note
Digital items are not returnable once delivered. Requires a computer runningWindows 10/11 (64-bit) or macOS 12 or newer to act as the host; phones andtablets connect through their browser. Email sending is optional and requiresyour own email account settings.
