Quote
We have identified that messages from your IP (xx.xx.xx.xx) are being filtered based on the recommendations of the SmartScreen filter. SmartScreen is the spam filtering technology developed and operated by Microsoft. SmartScreen is built around the technology of machine learning. SmartScreen's filters are trained to recognize what is spam and what isn't spam. In short, we filter incoming emails that look like spam. I am not able to go into any specific details about what these filters specifically entail, as this would render them useless.

Well its not that smart is it if i cant see that e-mails from my forums are not spam.

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I've been SmartScreened !! by Microsoft.

Originally Posted by Eat this MS
Your last reply dose not help my situation at all and one of the link in the e-mail dose not work.

http://postmaster.live.com/Guidelines.aspx

I'm asking for some human interaction at this point.
Spam emails do not get sent from my server.
Your Smart Screen Filter - is not that smart !
Because i dont spam from my server.

You have wrongly blocked my e-mails.
You keep sending my very technical reasons for why and what that to be honest just go over my head.

Ive subscribed to your JMRP program.
And still have to wait for you to here from my host.

You have mistakenly blocked my server address with your smart filter. And because of this i could loose money and clients, as like my self do not understand why.

From this side,
Nothing has changed from this week to last.
This server has been sending pretty much the same e-mails for almost 4 years. Last year after a re-install of my
server you blocked me and then after filling in this form you allowed my IP to pass again, That was resolved in less than 24hrs. This is getting close to 48hrs now. I have spent too much time with you and your super spam filter to justify the hassle, and is it worth it. But your actions will cost me
in client trust and possible new or lost revenue.

I'm asking you release my IP from your SPAM Filter
as it has wrongly been tagged. We dont send spam.

I dont understand half the questions your asking and the technical replies your sending back to me are even worse.
With broken e-mail links included, how am i supposed to check things out.

The bottom line is from my seat nothing has changed,
my server has been running along nicely for 4 years.
So I can only say your Spam Filter Program has wrongly
detected my server and its mail as spam.

We have members of our forum, who subscribe to e-mail notices, they have to opt into this, its not automatic
so any one who gets e-mail has asked for it from
registration. There are several ways to unsubscribe, but
if they choose not to turn it off or contact me, the easy option your provide to a msn user is "Its not safe" and that is the flaw in your fantastic program, msn users use that option for eaise of use and its people like me who abide by the law and run a clean and successfull forum are being peinalised for msn users being lazy
.

Why should i have to suffer and clients suffer also.
You could have given me 2 weeks grace to help resolve this
so no one was put out.

I stand to loose clients if this unfair block continues.
Please forward this message to a supervisor of sorts as
i am of the very strong opinion that your Super dooper spam filter
has mistakenly tagged my IP as spam.....

M

That should help me sleep tonight wink

Last edited by Mark S; 03/12/2008 7:25 PM.

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