I can see working with them if they are paying, that is a good point. But as far as older people not being as 'computer savvy' it doesn't take computer savviness to understand the phrase, 'do not reply.'
But yeah, I agree, when working with paying customers, altruism does need to come out a little more.
P.S. Firefox does not recognize the word 'savviness' That's not very savvy of Firefox.
