Thanks Giz.

I posted here about support in the hope that someone from the company might see it and to show prospective customers that support appears non-existent.

I'm reluctant to pay via the members' area until hearing from the company because if they're showing little sign of existing, how do I know I will receive what I need for example. I'm just concerned. As someone who runs a internet based company, when someone contacts me offering me money, I jump to deal with it. I consider that contact a priority.

Yes I'm reluctant to move to another script and hope I can remain with UBB Threads but it would be nice if the company would meet me half way smile

I will try that email in the hope someone will reach out to me.

Thanks for the info regarding the theme smile