I don't think the custom subscription page has anything to do with the issue.
As long as when the use it they are assigned to the proper subscription group.
and the group has a image.
The image banner has really nothing to do with subscriptions.
They are assigned to a group and regardless if they are a custom group or subscription group the image will appear in their profile once they join a group to select if they wish to display it.
They can be promoted to a group by manually or automatically via post count,subscription.
Maybe you have multiple groups with the similar name or possibly different members with similar names.
The first thing I would do is in the cp.
Check the member in member management.
Make sure it is the correct member and then look at what groups they are in.
Then look at groups and see if the specific group or groups have images.
Then become the member and open their profile and see if the same group badges are available
If that looks okay then I would double check that the group is in fact a subscription group.
Other than that possibly you have some corrupted scripts????
I was going to check your site on my profile but
I appear to be registered on your site already but lost password says it sent a email but I never get the email and I get a error when I use my email for a new registration.
I got tired of waiting on a email and figured out my login.
My display name is Ruben Rocha
I don't know what group i am in or if it has a badge image but
try manually adding me to a group with a image.
And I will check.
Just to add to the issue your email notices do not appear to work.
I also tried a email post. it is close to an hour with neither email sent.
Password or email post.
Last edited by Ruben; 07/05/2019 1:41 PM. Reason: Added Comment
