Is your forum running on FreeBSD?
On FreeBSD, this library is NOT included automatically. It must be manually installed. This can be done with the following command:
Code
pkg install php70-ctype

source:
https://www.php.net/manual/en/ctype.installation.php

further reading here:
https://www.php.net/manual/en/intro.ctype.php
and here:
https://www.php.net/manual/en/book.ctype.php

in your forum's PHP Info page, you should see under ther ctype section,
Code
ctype functions 	enabled


Current developer of UBB.threads PHP Forum Software
Current Release: UBBT 7.7.5 // Preview: UBBT 8.0.0
isaac @ id242.com // my forum @ CelicaHobby.com