As posted earlier (shortened version)" I changed a few icons & updated the threads, 1st by changing icons & updating in "Forums":, then by doing it again in "Styles" (I know that's the backwards way of doing it). Now I can't access anything but the control panel itself. NOthing else. I tried changing permissions (though I'm still not sure how to do that the supposedly right way) & no differences. I need to get this online immediately - it was all set up & looking good - then - poof! PLEASE HELP!!!!! --Dave
[removed. Please stop requesting people send private information to you. For your protection and their's we prefer that requests only come from Infopop affilaited people (IP staff or moderators). Thanks --mark]
Thanks for trying to sort out the problem p74vic. Unfortunately I'll just have to wait until tomorrow to get this resolved since no one else seems to be responding from my isp or this board (except you, of course).
Your cplinks.html file is quite messed up. You have edited the example rather the real BASE HREF. Grab a new copy of cplinks.html from the zip file, open it in a text editor such as notepad and change the BASE HREF to point to your cgi directory.
I noticed when going to the correct URL however that it is coming up with Internal Server Errors. Please post a copy of your permissions here. To view permissions in WS_FTP, click the DirInfo button.
files & folders within the cgi-bin: -rwxr-xr-x 1 moonal vuser 2765 Feb 6 19:21 Date.pl drwx--x--x 2 moonal vuser 512 Feb 6 19:23 Members -rwxr-xr-x 1 moonal vuser 23207 Feb 7 07:03 Ultimate.cgi -rwxr-xr-x 1 moonal vuser 33527 Feb 7 07:06 announce.cgi -rwxr-xr-x 1 moonal vuser 54987 Feb 7 07:06 archive.cgi -rwxr-xr-x 1 moonal vuser 365 Feb 6 19:22 check.tmpl -rwxr-xr-x 1 moonal vuser 65122 Feb 7 07:06 cpanel.cgi -rwxr-xr-x 1 moonal vuser 90819 Feb 7 07:06 cpanel2.cgi -rwxr-xr-x 1 moonal vuser 70634 Feb 7 07:06 cpanel3.cgi -rwxr-xr-x 1 moonal vuser 60765 Feb 7 07:07 cpanel4.cgi -rwxr-xr-x 1 moonal vuser 664 Feb 6 19:22 dospell.tmpl -rwxr-xr-x 1 moonal vuser 62612 Feb 7 07:13 edit.cgi -rwxr-xr-x 1 moonal vuser 42631 Feb 7 07:13 forumdisplay.cgi -rwxr-xr-x 1 moonal vuser 7156 Feb 6 19:22 init.tmpl -rwxr-xr-x 1 moonal vuser 4360 Feb 6 19:21 mail-lib.pl -rwxr-xr-x 1 moonal vuser 2288 Feb 6 19:22 opts.tmpl -rwxr-xr-x 1 moonal vuser 86440 Feb 7 07:13 postings.cgi -rwxr-xr-x 1 moonal vuser 26045 Feb 6 19:21 register_lib.pl -rwxr-xr-x 1 moonal vuser 2835 Feb 6 19:22 result.tmpl -rwxr-xr-x 1 moonal vuser 55326 Feb 7 07:13 search.cgi -rwxr-xr-x 1 moonal vuser 1605 Feb 7 07:13 serverinfo.cgi -rwxr-xr-x 1 moonal vuser 1648 Feb 6 19:22 show.tmpl -rwxr-xr-x 1 moonal vuser 10390 Feb 7 07:13 sproxy.cgi -rwxr-xr-x 1 moonal vuser 1074 Feb 6 19:22 sproxy.ini -rwxr-xr-x 1 moonal vuser 62219 Feb 6 19:17 ubb_library.pl -rwxr-xr-x 1 moonal vuser 68516 Feb 6 19:21 ubb_library2.pl -rwxr-xr-x 1 moonal vuser 49611 Feb 7 07:13 ubbmail.cgi -rwxr-xr-x 1 moonal vuser 85001 Feb 7 07:14 ubbmisc.cgi -rwxr-xr-x 1 moonal vuser 1195 Feb 6 19:22 unload.tmpl
Files & folders within the ubb folder: drwxrwxrwx 2 moonal vuser 512 Feb 6 10:02 BanLists drwxrwxrwx 4 moonal vuser 512 Feb 6 12:56 Forum1 drwxrwxrwx 3 moonal vuser 512 Feb 6 10:02 Forum2 drwxrwxrwx 3 moonal vuser 512 Feb 6 10:02 Forum3 drwxrwxrwx 3 moonal vuser 512 Feb 6 10:02 Forum4 drwxrwxrwx 3 moonal vuser 512 Feb 6 10:02 Forum5 drwxrwxrwx 3 moonal vuser 512 Feb 6 10:02 Forum6 drwxrwxrwx 3 moonal vuser 512 Feb 6 10:02 Forum7 drwxrwxrwx 3 moonal vuser 512 Feb 6 10:02 Forum8 drwxrwxrwx 3 moonal vuser 512 Feb 6 10:02 Forum9 -rw-r--r-- 1 moonal vuser 953 Feb 6 09:56 announce.gif -rwxr--r-- 1 moonal vuser 11301 Feb 6 09:57 bbtitle.gif -rw-r--r-- 1 moonal vuser 6808 Feb 6 09:57 bbtitle1.jpg -rw-r--r-- 1 moonal vuser 5898 Feb 6 09:58 bbtitle2.jpg -rw-r--r-- 1 moonal vuser 4718 Feb 6 09:58 bbtitle3.jpg -rw-r--r-- 1 moonal vuser 7637 Feb 6 09:58 bbtitle4.jpg -rw-r--r-- 1 moonal vuser 9761 Feb 6 09:58 bbtitle5.jpg -rw-r--r-- 1 moonal vuser 6625 Feb 6 09:58 bbtitle6.jpg -rw-r--r-- 1 moonal vuser 152 Feb 6 09:58 biggrin.gif -rw-rw-rw- 1 moonal vuser 0 Feb 6 10:03 categories.file -rw-r--r-- 1 moonal vuser 82 Feb 6 09:58 closed.gif -rw-r--r-- 1 moonal vuser 863 Feb 6 09:58 closedb.gif -rw-r--r-- 1 moonal vuser 110 Feb 6 09:58 confused.gif -rw-r--r-- 1 moonal vuser 4296 Feb 6 09:58 controlpanel.html -rw-r--r-- 1 moonal vuser 124 Feb 6 09:58 cool.gif -rw-r--r-- 1 moonal vuser 705 Feb 7 11:17 cp.html -rw-r--r-- 1 moonal vuser 2628 Feb 7 13:09 cplinks.html -rw-rw-rw- 1 moonal vuser 271 Feb 6 12:37 dailyindex-2451947.file -rw-r--r-- 1 moonal vuser 88 Feb 6 09:58 down.gif -rw-r--r-- 1 moonal vuser 156 Feb 6 09:58 edit.gif -rw-r--r-- 1 moonal vuser 1264 Feb 6 09:58 eek.gif -rw-r--r-- 1 moonal vuser 119 Feb 6 09:58 email.gif -rw-r--r-- 1 moonal vuser 11382 Feb 6 09:58 faq.html -rw-rw-r-- 1 moonal vuser 271 Feb 6 12:37 forumindex.cgi -rw-rw-rw- 1 moonal vuser 0 Feb 6 10:04 forumindex1.cgi -rw-rw-rw- 1 moonal vuser 0 Feb 6 10:04 forumindex2.cgi -rw-rw-rw- 1 moonal vuser 0 Feb 6 10:04 forumindex3.cgi -rw-rw-rw- 1 moonal vuser 0 Feb 6 10:04 forumindex4.cgi -rw-rw-rw- 1 moonal vuser 0 Feb 6 10:04 forumindex5.cgi -rw-rw-rw- 1 moonal vuser 0 Feb 6 10:05 forumindex6.cgi -rw-rw-rw- 1 moonal vuser 0 Feb 6 10:05 forumindex7.cgi -rw-rw-rw- 1 moonal vuser 0 Feb 6 10:05 forumindex8.cgi -rw-rw-rw- 1 moonal vuser 0 Feb 6 10:05 forumindex9.cgi -rw-r--r-- 1 moonal vuser 6127 Feb 6 09:58 forumterms.html -rw-r--r-- 1 moonal vuser 94 Feb 6 09:58 frown.gif -rw-r--r-- 1 moonal vuser 3010 Feb 6 09:58 graphicsets.html -rw-r--r-- 1 moonal vuser 1220 Feb 6 09:58 hotclosed.gif -rw-r--r-- 1 moonal vuser 1464 Feb 6 09:58 hotclosedb.gif drwxr-xr-x 2 moonal vuser 512 Feb 6 09:56 icons -rw-r--r-- 1 moonal vuser 0 Feb 6 09:58 index.html -rw-r--r-- 1 moonal vuser 1595 Feb 6 09:58 infopoplogo.gif -rw-r--r-- 1 moonal vuser 865 Feb 6 09:58 lock.gif -rw-r--r-- 1 moonal vuser 154 Feb 6 09:58 mad.gif -rw-r--r-- 1 moonal vuser 96 Feb 6 09:58 mailto.gif -rw-r--r-- 1 moonal vuser 1006 Feb 6 09:58 newannounce.gif -rw-r--r-- 1 moonal vuser 934 Feb 6 09:58 off.gif -rw-r--r-- 1 moonal vuser 997 Feb 6 09:58 on.gif -rw-r--r-- 1 moonal vuser 86 Feb 6 09:58 open.gif -rw-r--r-- 1 moonal vuser 79 Feb 6 09:58 posticon.gif -rw-r--r-- 1 moonal vuser 79 Feb 6 09:58 posticonnew.gif -rw-r--r-- 1 moonal vuser 1502 Feb 6 09:58 postreply.jpg -rw-r--r-- 1 moonal vuser 1817 Feb 6 09:58 posttopic.jpg -rw-r--r-- 1 moonal vuser 263 Feb 6 09:58 powered_by.gif -rw-r--r-- 1 moonal vuser 590 Feb 6 09:58 powered_by2.gif -rw-r--r-- 1 moonal vuser 110 Feb 6 09:58 profile.gif -rw-r--r-- 1 moonal vuser 6713 Feb 6 09:59 quickstart.html -rw-r--r-- 1 moonal vuser 170 Feb 6 09:59 quote.gif -rw-r--r-- 1 moonal vuser 136 Feb 6 09:59 redface.gif -rw-r--r-- 1 moonal vuser 917 Feb 6 09:59 redlockfolder.gif -rw-r--r-- 1 moonal vuser 1502 Feb 6 09:59 reply1.jpg -rw-r--r-- 1 moonal vuser 1489 Feb 6 09:59 reply2.jpg -rw-r--r-- 1 moonal vuser 1622 Feb 6 09:59 reply3.jpg -rw-r--r-- 1 moonal vuser 1790 Feb 6 09:59 reply4.jpg -rw-r--r-- 1 moonal vuser 2233 Feb 6 09:59 reply5.jpg -rw-r--r-- 1 moonal vuser 1401 Feb 6 09:59 reply6.jpg -rw-r--r-- 1 moonal vuser 1784 Feb 6 09:59 rolleyes.gif -rw-r--r-- 1 moonal vuser 2906 Feb 6 09:59 searchhead.gif -rw-r--r-- 1 moonal vuser 93 Feb 6 09:59 smile.gif -rw-r--r-- 1 moonal vuser 3539 Feb 6 09:59 smilies.html drwxr-xr-x 2 moonal vuser 512 Feb 6 09:56 spellchecker -rw-r--r-- 1 moonal vuser 1393 Feb 6 09:59 threadclose1.jpg -rw-r--r-- 1 moonal vuser 1296 Feb 6 09:59 threadclose2.jpg -rw-r--r-- 1 moonal vuser 1339 Feb 6 09:59 threadclose3.jpg -rw-r--r-- 1 moonal vuser 1442 Feb 6 09:59 threadclose4.jpg -rw-r--r-- 1 moonal vuser 1515 Feb 6 09:59 threadclose5.jpg -rw-r--r-- 1 moonal vuser 1684 Feb 6 09:59 threadclose6.jpg -rw-r--r-- 1 moonal vuser 68 Feb 6 09:59 tline.gif -rw-r--r-- 1 moonal vuser 79 Feb 6 09:59 tline3.gif -rw-r--r-- 1 moonal vuser 338 Feb 6 09:59 tongue.gif -rw-r--r-- 1 moonal vuser 1817 Feb 6 09:59 topic1.jpg -rw-r--r-- 1 moonal vuser 1767 Feb 6 09:59 topic2.jpg -rw-r--r-- 1 moonal vuser 1917 Feb 6 09:59 topic3.jpg -rw-r--r-- 1 moonal vuser 1976 Feb 6 09:59 topic4.jpg -rw-r--r-- 1 moonal vuser 1993 Feb 6 09:59 topic5.jpg -rw-r--r-- 1 moonal vuser 1495 Feb 6 09:59 topic6.jpg -rw-r--r-- 1 moonal vuser 2565 Feb 6 09:59 u2.jpg -rw-r--r-- 1 moonal vuser 3217 Feb 6 09:59 ubb_logo.gif -rw-r--r-- 1 moonal vuser 12715 Feb 6 09:59 ubbcode.html -rwxrwxrwx 1 moonal vuser 72 Feb 6 10:02 ubbdiagnostic.file -rw-r--r-- 1 moonal vuser 2795 Feb 6 09:59 ubbfriend.gif -rw-r--r-- 1 moonal vuser 495 Feb 6 09:59 ubbfriendminiicon.gif -rw-r--r-- 1 moonal vuser 1406 Feb 6 09:59 ubbicon.ico -rw-r--r-- 1 moonal vuser 135 Feb 6 09:59 wink.gif -rw-r--r-- 1 moonal vuser 917 Feb 6 09:59 yellockfolder.gif
OK - that's it. BTW - my support guy at my isps says that they don't allow 777 permissions because it's a security hole, but that 711 permissions are acceptable. They sell ubb through their site, so they must get it to work with their limitations of 777 permissions. Let me know what you think. --Dave
The cgi-bin directory is currently set with 711 (drwx--x--x) permissions. Change it to 755 (drwxr-xr-x) permissions. If your host is telling you that you can use 711 permissions instead of 777, the Members directory shouldn't be a problem.
Where are the 4 variable files located? Your permissions do not show them in the cgi-bin directory.
OK - I changed cgi-bin to 755. I have no idea why those 4 files weren't in the cgi-bin They were there yesterday. I re-loaded them into the cgi-bin & set them as 755
Still can't get anywhere.
Should I re-load everything again & start from scratch? It will take me a while to get back to where I was before it went down, but I don't care anymore. --Dave
Do you have access to your error log? The variable files should be set with 777 permissions, not 755. If you'd like you can email me your FTP information and I will see if I can find the problem.
All your setting appear to be correct. I noticed your server is running with suexec, so I tightened up the permissions, though it did not fix the problem. I uploaded a simple hello world script to your cgi-bin directory and it didn't work.
I suggest you contact your host and find out if they are having any server problems. As well I suggest you ask them about the 4 variable files that disappeared. As you uploaded new variable files, all your previous settings are now gone.
I noticed that you reset the cgi-bin files to 700. I guess that should work under the circumstances. I have talked to one of the support guys at my isp, but the main guy who deals with this is not in & not answering his emails at his home address (which is unusual), so it looks like I'll still be dealing with this for yet another day. I'm at the end of my rope with this install & surprised that one of your tech support people didn't even answer my emails (even to say I have to buy a support pkg, or something!). Thankfully you guys are here.
Thanks anyway for trying. I truly appreciate it. --Dave
Who did you email at Infopop? I suggest you keep trying to reach your host's tech support. All your settings appear to be fine and I was unable to get a simple hello world script to work on your server. Your host is most likely having server problems.
I emailed []support@infopop[/] last night & again today. I also sent an email to []kristi@infopop.com[/], who had helped me yesterday morning (from the first support email I sent on Monday night).
I'm trying to get my isp's support guys on it but I hear the "main" guy is currently unable to be contacted (car problems & power outages in his neighborhood) - so the story continues.
I gotta go & take some more blood-pressure medicine :^) --Dave
If your server went down suddenly, your host is most likely having server problems and Infopop would not be able to do anything until the server problems have been fixed. I suggest you keep trying to reach your hosts tech support.
Thanks to mjrand & all that tried to help. The support guy at my isp found an error in the cgi part of the server last night & UBB works perfectly now. Whew! Cheers, --Dave