You must upload all the images you want to use in your style templates or on the board into your UBB directory.
Then, to add them to your template, you put in their name (i.e. picture.gif) into the spot you want them. Don't use a URL, it won't work. For you to add images to the templates, the images need to be uploaded, in binary, to your UBB directory.
It could also be that the location of your UBB directory is wrong. Each server is different as far as placement of this directory goes, but typically you should place this directory in the same area as your HTML pages are located.
If this doesn't resolve the problem, then yes, a ticket will probably be the way to go. That way, we can take a closer look and see if something else is causing the problem. <img src="https://www.ubbcentral.com/boards/images/graemlins/smile.gif" alt="" />
Kristi Miller
Infopop Customer Support
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